Results 1 to 2 of 2
  1. #1
    Join Date
    Jan 2007
    Posts
    22
    Plugin Contributions
    0

    Default Orders processing successfully but not showing up in Orders

    I noticed that a very similar question was just posted to this forum yesterday, but the suggested fixes don't apply to my situation.

    On my site a customer can complete an order all the way through PayPal (my only payment option), and I receive email notification from PayPal of the received payment, but I have no orders showing up on the Admin-Customers-Orders page (and none on the Admin Home page, either). I've tried multiple times with multiple customers, and all the orders go through PayPal to completion, but nothing shows up in Orders. Inventory does appear to increment properly (each order of 1 item reduces the number of those items in stock by 1), but that's it.

    I'm running v1.3.5, and have applied all the patches and anti-hacking fixes up to but NOT including v1.3.9h. This was working fine earlier this year (my site is seasonal)...I do recall that, earlier this past spring, I was receiving occasional "PayPal Instant Payment Notification Warning" emails, but when I pursued the problem with CrystalTech, they basically indicated that I shouldn't worry about it.

    Any suggestions??? Help!

    Thanks in advance,
    Gary

  2. #2
    Join Date
    Jan 2007
    Posts
    22
    Plugin Contributions
    0

    Default Re: Orders processing successfully but not showing up in Orders

    Yep, it was the IPN thing. It was referencing an IP address in PayPal when it should have been referencing the w w w 6 . s s l d o m a i n... URL. If I had understood the whole point of IPN in the first place, I might have been able to repair this without bothering everyone first.

    All fixed and tested. Have a great night!

 

 

Similar Threads

  1. v151 Orders not showing up under orders but going through to PayPal
    By dharrison in forum Built-in Shipping and Payment Modules
    Replies: 1
    Last Post: 23 Apr 2013, 08:37 AM
  2. This is weird! Customers placing orders but orders not showing up or notifying me?
    By mooncavecrystals in forum Built-in Shipping and Payment Modules
    Replies: 20
    Last Post: 28 Jun 2011, 05:38 PM
  3. Orders processing successfully but not showing up in Orders
    By hawks67 in forum Managing Customers and Orders
    Replies: 10
    Last Post: 10 Nov 2010, 04:05 PM
  4. Replies: 21
    Last Post: 7 Jul 2008, 07:34 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg