Blank new products page

[dealbyethan.com]

Hi,

Just found out that our new products page has been blank for a while. All products page and featured page are working.
Any idea what causes this?

[DrByte]

As usual, a quick search in the Tutorials/FAQs section for "blank page" brings up the best starting point for obtaining your answer: https://www.zen-cart.com/tutorials/index.php?article=82

[dealbyethan.com]

Hi,

Thanks for your help. Is there somewhere to turn on the debug tool in the admin? Assuming that it is always turned on by default, there is no log file related to this problem in cache folder. Tried displaying it on the screen but there is no error message except the warning "Strict Error Reporting Is On".

The other related problem is that Show New Products on Main Page is turned on but it is not showing. Any idea?

[stevesh]

Technically, that's not a blank page. It's just that your center column content is missing, and that usually won't trigger the error utility.

Your center column is dying right after the sorter. In a stock Zencart installation, the next items on that page are:

<br class="clearBoth" />

<div id="newProductsDefaultListingTopNumber" class="navSplitPagesResult back">Displaying <strong>1</strong> to <strong>10</strong> (of <strong>126</strong> new products)</div>

You might want to check tpl_products_new_default.php for errors.

[dealbyethan.com]

Hi

Thanks for your help. Looked into that file but still couldn't figure out what the problem is. Haven't done any customization lately. We are using single listing template which was working well when we installed it.

[DrByte]

Maybe you have no products which fit the "new" criteria? https://www.zen-cart.com/tutorials/index.php?article=3