Alysa Rounded Template Support Thread

[LittleGiggles&Me]

Hi, I would really like some help with regards to the gift certificates. The preset text tells customers that they can purchase these just like a normal transaction and the funds will be entered into their gift certificate account.

Please explain how they can so this as i don't seem to have activated it anywhere?

AND

Could you also let me know how to delete this option altogether if i decide to do so.

Thank you!

[picaflor-azul]

Hi, I would really like some help with regards to the gift certificates. The preset text tells customers that they can purchase these just like a normal transaction and the funds will be entered into their gift certificate account.

Please explain how they can so this as i don't seem to have activated it anywhere?

AND

Could you also let me know how to delete this option altogether if i decide to do so.

Thank you!

If you search the faqs/tutorials you will find the answers.

Thanks,

Anne

[Andy-C27]

can I ask which easy pages you used on the template as my admin side has gone ,when I try ez-pages all I get is

EZ-Pages Select a page ... Display Order:

Text Editor

1146 Table 'AdminFolder.TABLE_EZPAGES_TEXT' doesn't exist
in:
[select count(*) as total from ezpages e, TABLE_EZPAGES_TEXT et where e.pages_id = et.pages_id and et.languages_id = '1']
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

I've tried reinstalling from a backup to no avail

thanks

[picaflor-azul]

can I ask which easy pages you used on the template as my admin side has gone ,when I try ez-pages all I get is

EZ-Pages Select a page ... Display Order:

Text Editor

1146 Table 'AdminFolder.TABLE_EZPAGES_TEXT' doesn't exist
in:
[select count(*) as total from ezpages e, TABLE_EZPAGES_TEXT et where e.pages_id = et.pages_id and et.languages_id = '1']
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

I've tried reinstalling from a backup to no avail

thanks

The easy pages are in your database. There aren't any in the template files.

Thanks,

Anne

[TamaraSFL]

Hi Anne,

I downloaded this template to play with while rebuilding my site with version 1.5

I noticed when I unzipped that there are extra copies of the
extra_datafiles
languages
modules

folders inside the includes/templates folder
it looks like these are the latest files as well.

Hope that makes sense....just thought I'd let you know.

Love the template! Thank you!

[picaflor-azul]

Hi Anne,

I downloaded this template to play with while rebuilding my site with version 1.5

I noticed when I unzipped that there are extra copies of the
extra_datafiles
languages
modules

folders inside the includes/templates folder
it looks like these are the latest files as well.

Hope that makes sense....just thought I'd let you know.

Love the template! Thank you!

Hello ;-) I just unzipped the latest version of the template package and see no "extra copies". It sounds like you have made some mistake in extracting the files.

Thanks,

Anne

[TamaraSFL]

Hello ;-) I just unzipped the latest version of the template package and see no "extra copies". It sounds like you have made some mistake in extracting the files.

Thanks,

Anne

Interesting... I might have downloaded from your site instead of the addon section here (I can't remember) but I just unzipped again and I get the same thing.

for example:

includes/extra_datafiles/about_us_filenames.php has a date of 11/6/10
and
includes/templates/extra_datafiles/about_us_filenames.php has a date of 7/25/11
(this isn't a mistake i could have made in extracting files)

the folder includes/modules/pages/index only has the file jscript_easyslider.php dated 7/25/11 in it, but the folder

includes/templates/modules/pages/index has header_php.php, jscript_easyslider.php and main_template_vars.php all dated 7/25/11

zip file is name alysa_rounded_1-3.zip and looks like I downloaded it on 1/1/12

[annav]

Hi,

I'm hoping someone can help with this problem.

Ever since I installed this template I'm having trouble with customers not being able to go through checkout with the following error coming up:

Whoops! Sorry, but you are not allowed to perform the action requested.
You are still logged in to your account and may continue shopping. Please choose a destination from a menu.

I did a bit of search and have found that customers need to be logged into the account first before placing anything in their cart but cannot work out how to fix the issue.

I never came across this problem before I installed this template so I hope someone can help and there is an easy fix for this.

Thanks
Anna

www.toycrazy.com.au

[picaflor-azul]

Hi,

I'm hoping someone can help with this problem.

Ever since I installed this template I'm having trouble with customers not being able to go through checkout with the following error coming up:

Whoops! Sorry, but you are not allowed to perform the action requested.
You are still logged in to your account and may continue shopping. Please choose a destination from a menu.

I did a bit of search and have found that customers need to be logged into the account first before placing anything in their cart but cannot work out how to fix the issue.

I never came across this problem before I installed this template so I hope someone can help and there is an easy fix for this.

Thanks
Anna

www.toycrazy.com.au

This is not a problem with the template. I would be sure to check
any modifications that you have made, addons, and modules, etc.

Also, do a search on the forum to see if there is a fix posted for this problem.

Thanks,

Anne

[Pixidust]

I installed the template and remooved the links in the footer that I did not want.One problen..I cant find how to get rid of this :INFORMATIONCUSTOMER_SERVICEIMPORTANTIMPORTANT_END
cant find where to edit this.I U want to take a look??
csg2.net./.pixi1/

I love this Template.it is perfect for my site