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  1. #1

    Default missing images after server move

    Using ZC 1.3.9h on linux host.
    I just transferred from windows host and all went well, except that most of my product images are showing as broken links. Missing as well, are my logo and some custom template images.
    The weirdest thing is the files are in the right directory and the url points to them but (weirder yet)not all, but most of them are missing.
    I have tutorial 100 about moving servers memorized and have not found any other posts where this specific problem is mentioned.
    Any suggestions are appreciated

  2. #2
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: missing images after server move

    Your URL?
    Name of your new host?
    Post your /includes/configure.php file, without the database password.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3

    Default Re: missing images after server move

    Thanks for the quick reply.
    url: www.twiningco.com/igofresh
    Host is: Godaddy-Grid-linux
    Host was: Godaddy-grid-windows
    Linux install was via Godaddy-I transferred via ftp all my backed up files except the 2 configure.php files, then dropped stock install database tables and imported the backed up ones from the my previous windows hosted.

    **********************************
    configure.php posted
    **********************************
    <?php
    /**
    * @package Configuration Settings circa 1.3.9
    * @copyright Copyright 2003-2010 Zen Cart Development Team
    * @copyright Portions Copyright 2003 osCommerce
    * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
    * File Built by zc_install on 2010-11-03 08:24:42
    */


    /*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
    /*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

    // Define the webserver and path parameters
    // Main webserver: eg-http://www.your_domain.com -
    // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
    // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
    // HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com
    // HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com
    /*
    * URLs for your site will be built via:
    * HTTP_SERVER plus DIR_WS_ADMIN or
    * HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
    * HTTP_SERVER plus DIR_WS_CATALOG or
    * HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
    * ...depending on your system configuration settings
    *
    * If you desire your *entire* admin to be SSL-protected, make sure you use a "https:" URL for all 4 of the following:
    */
    define('HTTP_SERVER', 'http://twiningco.com');
    define('HTTPS_SERVER', 'https://twiningco.com');
    define('HTTP_CATALOG_SERVER', 'http://twiningco.com');
    define('HTTPS_CATALOG_SERVER', 'https://twiningco.com');

    // Use secure webserver for catalog module and/or admin areas?
    define('ENABLE_SSL_CATALOG', 'false');
    define('ENABLE_SSL_ADMIN', 'false');

    // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
    // * DIR_WS_* = Webserver directories (virtual/URL)
    // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
    define('DIR_WS_ADMIN', '/igofresh/admin****/');
    define('DIR_WS_CATALOG', '/igofresh/');
    define('DIR_WS_HTTPS_ADMIN', '/igofresh/admin****/');
    define('DIR_WS_HTTPS_CATALOG', '/igofresh/');

    define('DIR_WS_IMAGES', 'images/');
    define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
    define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
    define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
    define('DIR_WS_INCLUDES', 'includes/');
    define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
    define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
    define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
    define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
    define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
    define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

    // * DIR_FS_* = Filesystem directories (local/physical)
    //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
    define('DIR_FS_ADMIN', '/home/content/33/6957133/html/igofresh/admin8dr7kj34/');
    define('DIR_FS_CATALOG', '/home/content/33/6957133/html/igofresh/');

    define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
    define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
    define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
    define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
    define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
    define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
    define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

    // define our database connection
    define('DB_TYPE', 'mysql');
    define('DB_PREFIX', 'zen_');
    define('DB_SERVER', '#######.db.#####133.hostedresource.com');
    define('DB_SERVER_USERNAME', '#####');
    define('DB_SERVER_PASSWORD', 'xxxx');
    define('DB_DATABASE', 'twi103070814####');
    define('USE_PCONNECT', 'false');
    define('STORE_SESSIONS', 'db');
    // for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

    // The next 2 "defines" are for SQL cache support.
    // For SQL_CACHE_METHOD, you can select from: none, database, or file
    // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
    // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
    // ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
    define('SQL_CACHE_METHOD', 'none');
    define('DIR_FS_SQL_CACHE', '/home/content/33/6957133/html/igofresh/cache');

    // EOF

  4. #4
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: missing images after server move

    That's the /admin/includes/configure.php file contents. If you've got that file in your /includes/ folder then I'm not surprised that your images don't work, because the things your storefront needs are different than what your admin needs.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5

    Default Re: missing images after server move

    My mistake.
    Here is the one you asked for.
    **************************************

    ?php
    /**
    * @package Configuration Settings circa 1.3.9
    * @copyright Copyright 2003-2010 Zen Cart Development Team
    * @copyright Portions Copyright 2003 osCommerce
    * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
    * File Built by zc_install on 2010-11-03 08:24:42
    */


    /*************** NOTE: This file is similar, but DIFFERENT from the "admin" version of configure.php. ***********/
    /*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

    // Define the webserver and path parameters
    // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
    // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
    define('HTTP_SERVER', 'http://twiningco.com');
    define('HTTPS_SERVER', 'https://twiningco.com');

    // Use secure webserver for checkout procedure?
    define('ENABLE_SSL', 'false');

    // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
    // * DIR_WS_* = Webserver directories (virtual/URL)
    // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
    define('DIR_WS_CATALOG', '/igofresh/');
    define('DIR_WS_HTTPS_CATALOG', '/igofresh/');

    define('DIR_WS_IMAGES', 'images/');
    define('DIR_WS_INCLUDES', 'includes/');
    define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
    define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
    define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
    define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
    define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
    define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

    define('DIR_WS_PHPBB', '/');

    // * DIR_FS_* = Filesystem directories (local/physical)
    //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
    define('DIR_FS_CATALOG', '/home/content/33/6957133/html/igofresh/');

    define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
    define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
    define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
    define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
    define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

    // define our database connection
    define('DB_TYPE', 'mysql');
    define('DB_PREFIX', 'zen_');
    define('DB_SERVER', 'twi1030708143139.db.6957133.hostedresource.com');
    define('DB_SERVER_USERNAME', 'twi1030708143139');
    define('DB_SERVER_PASSWORD', 'xxxx');
    define('DB_DATABASE', 'twi1030708143139');
    define('USE_PCONNECT', 'false');
    define('STORE_SESSIONS', 'db');
    // for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

    // The next 2 "defines" are for SQL cache support.
    // For SQL_CACHE_METHOD, you can select from: none, database, or file
    // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
    // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
    // ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
    define('SQL_CACHE_METHOD', 'none');
    define('DIR_FS_SQL_CACHE', '/home/content/33/6957133/html/igofresh/cache');

    // EOF

  6. #6
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: missing images after server move

    Evidently the image file doesn't exist on the server. You can try it yourself:
    http://twiningco.com/igofresh/images...5040076017.jpg
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7

    Default Re: missing images after server move

    I should have been more clear. Not all products have images uploaded yet. Item model: 1200000746 is an example of an image on the server and not appearing on the site. Not sure if this is related but the logo is missing from the header also. The URL points to template_default rather than 'my_custom' (in this case 'igfstore".).
    same with my template replacements for 'tile_bak.jpg". T boxes and the grey area (Menu) used to have image backgrounds.

  8. #8
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: missing images after server move

    I hope you haven't locked yourself into a long-term contract with this new server ...
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9

    Default Re: missing images after server move

    Despite their pleas, its just 1 month for now. It worked perfectly on their windows servers. Is the fact that it is a new install (36 hours) an issue?

  10. #10

    Default Re: missing images after server move

    Solved. Its always the easy stuff isn't it? My extensions in windows hosting (.jpg and .JPG) were treated the same. Not so in Linux. The result is my sloppy-ness with naming file extensions has come back to haunt me.

 

 

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