I can not edit the products

when i edit a product , such as Products Name and Products Description are all empty,

but the Products Price (Net) will display.

why this happen? how to solve it ,anyone can tell me ?

I use 1.3.9h

Evidently you're using an old version of PHP.
Solution here: http://www.zen-cart.com/forum/showthread.php?p=953964#post953964

yes ,i am use a old version,thanks :smile:

I am a new ZenCart user and this is my first post so here goes...

I am currently experiencing this problem where I can create new products just fine but when I go to edit them, all the fields mentioned above are empty. I know my server is only running PHP 5.0:cry: and I followed the steps above and I am still getting empty fields when I edit a product. I double checked my file edits and I don't see any mistakes.

I have the latest version of ZenCart v 1.3.9h. Is there an older version of ZenCart that I would need to run on PHP v. 5.0?

Is there a site cache that needs to be emptied or something for the fixes to be take effect?

Fortunately the site is still new and if I had to start from scratch it won't be the end of the world.

Thanks!

The changes I posted above are all that's required to fix v1.3.9h to work with PHP versions 4.3.2 thru PHP 5.3.2.

So there is no site cache or anything that needs to be flushed before changes take effect? I've tried a few more times but still can't edit products. Here is what I did:

Reverted all these files to the default 1.3.9h files:

/admin/includes/functions/general.php
/admin/includes/modules/product/collect_info.php
/admin/includes/modules/document_general/collect_info.php
/admin/includes/modules/document_product/collect_info.php
/admin/includes/modules/product_free_shipping/collect_info.php
/admin/includes/modules/product_music/collect_info.php
/includes/modules/pages/shopping_cart/header_php.php

Then made the following edits to these files:

/admin/includes/functions/general.php
Removed ", FALSE" from line 39


/admin/includes/modules/product/collect_info.php
/admin/includes/modules/document_general/collect_info.php
/admin/includes/modules/document_product/collect_info.php
/admin/includes/modules/product_free_shipping/collect_info.php
/admin/includes/modules/product_music/collect_info.php
Removed ", TRUE" from lines 299, 412, 433


/includes/modules/pages/shopping_cart/header_php.php
Removed ", TRUE" from lines 111


Save & upload each file then login to the admin panel, go to a product and click on it. Price is the only field that is still set.

Since the procedure fails, I then try your recommendation of using the "collect_info.php" files from version 1.3.9g and I get the same result. I've tried emptying my browser cache, using different browsers (Safari, Firefox, Chrome on mac, IE and Firefox on PC) and no luck. Am I missing something or am I just out luck on this one? I'm looking for a new web host that uses php 5.2 but would hate to have to move all my sites if I don't have to.

Nevermind, Ultra NOOB mistake! :blush:

After uploading the files to the server and installing, the installer asked me to change the name of the admin folder for security. I changed it on the server but forgot to change it on my local files. When I saw your instructions regarding the files located within the admin folder I didn't think anything of it since my local admin folder was still 'admin.'

After synching up the folder names and making the mentioned changes all is good!

I feel like I may be having a similar problem, can anyone confirm?

Using version 1.3.9d
Php 5.3
Single Item Listing add on

Some catalog items are editable, and I have no problem with.
Others give a blank item form when I try and edit them.

Suggestions?
Do I need to update to 1.3.9h?

causeone:

I feel like I may be having a similar problem, can anyone confirm?

Using version 1.3.9d
Php 5.3
Single Item Listing add on

Some catalog items are editable, and I have no problem with.
Others give a blank item form when I try and edit them.

Suggestions?
Do I need to update to 1.3.9h?

anyone?

Upgrading to latest version is certainly a good idea.
And using the debug logging tool is also a good idea: https://www.zen-cart.com/tutorials/index.php?article=82