Myself and many customers are encountering the following error message after inserting their card details into our world pay payment mechanism and then clicking submit;

It worked for me a while ago and I made sure cookies were allowed (all customers you encountered this also seemed to think they were allowing cookies) however have since changed computers and I now seem to get the error message when making a test transaction even though i'm definitely enableing the cookies for my site.

Any one have any ideas of what's causing this and how to fix it?


Sorry, there was an error in processing this transaction:
No payment information is available. This means that one of the following has occurred:

* you have completed or cancelled your payment
* you have cookies disabled. To complete your payment, enable cookies by changing the privacy settings in your browser. Then return to the merchant's site and resubmit your payment
* your session at RBS WorldPay has timed out. Please return to the merchant's site and resubmit your payment

Server information 05/Nov/2010 15:09:03 Server ID mm2imsps4p (WPReq-3381282)