Yes, Zen Cart does send an order-confirmation email.
But the one you quoted and said you want to change isn't the one from Zen Cart .... unless you've already highly customized it and specifically removed the product details, in which case you wouldn't be asking the question.
Results 11 to 16 of 16
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8 Nov 2010, 06:21 PM #11
Sensei
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Re: Thank you for your order! e-mail does not show ordered product
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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8 Nov 2010, 06:50 PM #12
Obaa-san
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Re: Thank you for your order! e-mail does not show ordered product
In order for Zen Cart to generate the confirmation email, the information from your payment gateway has to be returned to the Zen Cart site. Since you are running the site in a frame, the information is NOT being returned to the cart and the email is not being generated. You MUST remove the frame or you cart will not function properly.
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.
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16 Nov 2010, 07:09 PM #13
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Re: Thank you for your order! e-mail does not show ordered product
I checked with authorize.net and they tell me the reason that they can't include the item description in their e-mail because they don't get it from the shopping cart in the first place.
Catch 22, huh?
And as to the iframe issue, we have tried both ways (with and without iframe) and they equally don't show the item description.
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17 Nov 2010, 10:47 AM #14
Sensei
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Re: Thank you for your order! e-mail does not show ordered product
Catch-22? not really.
The email you're asking to change isn't an email generated from Zen Cart.
The email that *is* generated from Zen Cart *does* contain all the order details. Every time a customer successfully completes payment Zen Cart sends an order confirmation with all the order's details..
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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17 Nov 2010, 04:22 PM #15
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Re: Thank you for your order! e-mail does not show ordered product
I know the e-mail in question is from authorize.net.
What I said was "that they can't include the item description in THEIR e-mail because they don't get it from the shopping cart in the first place".
The item description is not in their e-mail because they do NOT get the description from the shopping cart!
Is there any proof that the shopping cart sends this information out?
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18 Nov 2010, 06:57 PM #16
Sensei
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Re: Thank you for your order! e-mail does not show ordered product
No. That information is NOT sent, because it's not needed.
The email which *does* contain all the details IS sent from the cart, not from the payment gateway..
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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