Blank page when checking out?? Help!

[cooperNYR]

Tutorials link above right

I searched for blank page

https://www.zen-cart.com/tutorials/index.php?article=82

That is not at all descriptive
Did you enable error logging or check the logs?

Check the logs? I called my hosting company they said there were no errors. I check the data base tables myself and saw no crashed ones. I went to the store manger thing in the admin section on zen cart and hit update and did the Cleanup Debug Log File...

but still nothing..

[kobra]

did the Cleanup Debug Log File...

You wanted to vie2w them not clean them out

[cooperNYR]

You wanted to vie2w them not clean them out

I;m confused?

If I posted a link to the store and you saw it would you have a better idea of how i might be able to fix it?

[kobra]

If I posted a link to the store and you saw it would you have a better idea of how i might be able to fix it?

No....you have an issue with a file and the link I provided is your guide

[DanielInFresno]

I had a similar issue... and I created the file and put in the local dir... saw the messages... opened the file in question... but it looked correct... so I changed the template to the classic... it worked fine... noticed that the file there (header) was in ascii... so went back to the template file.. (which I had opened up with non text editor), and it wanted to open it in the UTF or whatever it was... so I changed it to open with ascii, removed the little upside down question mark, etc... saved it... works fine... all cart pages showing up now! So following the suggestions here is KEY!! Thank you.

[kobra]

which I had opened up with non text editor

Get a code editor
crimson editor or notepad++ both free

[ejunk]

Read my thread maybe it will help you too. Others including me had the same problem and was fixed by doing this :

http://www.zen-cart.com/forum/showthread.php?t=170534