Creating Free Shipping for single products

[Platinum Place]

Hi All,

I hope someone can advise me on this issue.

I have a product that we offer free shipping on, so need that to reflect in the cart.

I set the free shipping option, and it comes up as an option in the cart, but it also shows a Special Delivery Option of £6.05. If it was to be sent Special Delivery, it would be £22.65. I wouldn't mind having the Special Delivery Option, but at the correct price.

All other items come up with the correct Special Delivery opion, and the weight is set correctly.

I look forward to any advice on this one.

Regards,

Andy

[DrByte]

Normally, if the product itself is set, in your admin, to Always Free Shipping in the product's settings, and you have free-shipper enabled, then the product will be offered as free shipping.

[Platinum Place]

Hi there,

Thank you for your reply.

The Free Shipping option does appear, but the Special Delivery (wrong price) also appears.

What do you think?

Andy

[DrByte]

What module is presenting your "Special Delivery" options? Seems like *that* is your problem.

[Platinum Place]

Hello again,

Thank you for your time so far.

I am using a Royal Mail Shipping Module. This works fine with all the other sales that have gone through, with special delivery.

Is there somewhere that will tell me the exact module I am using?

Regards,

Andy

[Platinum Place]

Hi,

I have now worked out why it puts the Special Delivery cost as the lowest. When the product is made Free Shipping, the weight goes to 0kgs, and therefore the Special Delivery cost is based on that.

I feel so close now, but I hope someone can help to rectify this problem.

Regards,
Andy