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  1. #1

    Default Re: Email setting for receiving the order ?

    I am the owner of the store yet I get a "copy" of the order confirmaton to the customer which was where my stubborn mind block was not letting me proceed.

    So to proceed further, can I modify the order confirmation email "copy" to my company or will that also change the order confirmation to the customer ?

    Again, just seems like two emails need to be sent....one to the customer stating the confirmation....and one the the store owner..."Hey, You Have A Order !!!"

    Thanks,

    Twinstream

  2. #2
    Join Date
    Aug 2005
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    Default Re: Email setting for receiving the order ?

    can I modify the order confirmation email "copy" to my company or will that also change the order confirmation to the customer ?
    Modify HOW??
    Again, just seems like two emails need to be sent....one to the customer stating the confirmation....and one the the store owner..."Hey, You Have A Order !!!"
    When you receive a copy you know that you have an order
    Zen-Venom Get Bitten

  3. #3

    Default Re: Email setting for receiving the order ?

    Ok,

    Lets assume I have someone receiving emails (hundreds) and starts reading thru them and they see:

    Order Confirmation from (Our Company)

    Jane Doe

    Thanks for shopping with us today!
    The following are the details of your order.
    ------------------------------------------------------
    Order Number: 33
    Date Ordered: Saturday 13 November, 2010
    Detailed Invoice:

    Seems like they could skip right thru it and not know that your company needs to act on this copy of a order confirmation.

    Two emails need to be sent. (1) to the customer...(1) to my company.....not a copy of the confirmation cause it IS confusing.

    Thanks,

    Twinstream

  4. #4
    Join Date
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    Location
    Arizona
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    Default Re: Email setting for receiving the order ?

    Lets assume I have someone receiving emails (hundreds) and starts reading thru them ...
    Should be no need for hundreds....
    Create a special email address for orders and insert it in the email options

    Send Copy of Order Confirmation Emails To > orders@yourdomain

    Two emails need to be sent. (1) to the customer...(1) to my company.....not a copy of the confirmation cause it IS confusing.
    One would have to custom code anything else
    Zen-Venom Get Bitten

 

 

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