Ok,
Lets assume I have someone receiving emails (hundreds) and starts reading thru them and they see:
Order Confirmation from (Our Company)
Jane Doe
Thanks for shopping with us today!
The following are the details of your order.
------------------------------------------------------
Order Number: 33
Date Ordered: Saturday 13 November, 2010
Detailed Invoice:
Seems like they could skip right thru it and not know that your company needs to act on this copy of a order confirmation.
Two emails need to be sent. (1) to the customer...(1) to my company.....not a copy of the confirmation cause it IS confusing.
Thanks,
Twinstream



