Email setting for receiving the order ?

[twinstream]

How does this work ?

Do I need to send a copy of the customers confirmation order to myself so that I know I have a order ?

Seems like there should be a notification to myself that an order is placed but if I turn off send a copy of the confirmation order I get nothing.

In other words, does my zen cart just send one email out when a customer places an order to the customer

or

one email to the customer and one to me ?

If there is another email sent to me at the time of order....where do I set that address ?

Thanks,

Twinstream

[kobra]

If there is another email sent to me at the time of order....where do I set that address ?

admin > config > email options

[twinstream]

Whiich option sends the email of the order to me ?

[Mustang394]

How does this work ?



Seems like there should be a notification to myself that an order is placed but if I turn off send a copy of the confirmation order I get nothing.


Thanks,

Twinstream

You need to turn this back on if you want Zencart to send you an email as well as the customer.

Keith

[kobra]

Whiich option sends the email of the order to me ?

Did you even look????

Send Copy of Order Confirmation Emails To

[twinstream]

I am the owner of the store yet I get a "copy" of the order confirmaton to the customer which was where my stubborn mind block was not letting me proceed.

So to proceed further, can I modify the order confirmation email "copy" to my company or will that also change the order confirmation to the customer ?

Again, just seems like two emails need to be sent....one to the customer stating the confirmation....and one the the store owner..."Hey, You Have A Order !!!"

Thanks,

Twinstream

[kobra]

can I modify the order confirmation email "copy" to my company or will that also change the order confirmation to the customer ?

Modify HOW??

Again, just seems like two emails need to be sent....one to the customer stating the confirmation....and one the the store owner..."Hey, You Have A Order !!!"

When you receive a copy you know that you have an order

[twinstream]

Ok,

Lets assume I have someone receiving emails (hundreds) and starts reading thru them and they see:

Order Confirmation from (Our Company)

Jane Doe

Thanks for shopping with us today!
The following are the details of your order.
------------------------------------------------------
Order Number: 33
Date Ordered: Saturday 13 November, 2010
Detailed Invoice:

Seems like they could skip right thru it and not know that your company needs to act on this copy of a order confirmation.

Two emails need to be sent. (1) to the customer...(1) to my company.....not a copy of the confirmation cause it IS confusing.

Thanks,

Twinstream