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  1. #1
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    Default Paypal IPN not working properly after installation on GoDaddy

    I have a new Zencart installation using v1.3.9F, in a windows environment being hosted by GoDaddy. Other than some CSS changes and products being added nothing else has been modified.

    After installing the built in Paypal Standard IPN I have been unable to process an order in the store with this module. I can process a free product. In the admin console when looking at payment modules in the order field it shows as processing and I have no idea if this is correct or not. The free says default in the order column.

    When I login as a customer I am able to add a product to my cart, checkout, get routed to paypal, make the payment and return to my e-store but then there are no orders shown from the admin console and there is nothing showing under my customer account.

    When I first set it up I was using PDT but when I checked with GoDaddy they said that cURL was only available for the linux environmental so I turned it off in the payment module (removed the token code) and turned it off at the paypal website but still no orders. I spoke to Paypal and they say they are sending and receiving the correct information on the IPN so I am not sure where to go from here.

    Help please!!!!

  2. #2
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    Default Re: Paypal IPN not working properly after installation

    Quote Originally Posted by Timbo53 View Post
    I have a new Zencart installation using v1.3.9F, in a windows environment being hosted by GoDaddy. Other than some CSS changes and products being added nothing else has been modified.

    After installing the built in Paypal Standard IPN I have been unable to process an order
    Three bad choices: (No offense intended)
    a) GoDaddy
    b) windows
    c) Standard IPN.

    I strongly recommend moving to a Linux hosting account, on a more reliable hosting company.

    And, I strongly recommend clicking "Remove" on PayPal Website Payments Standard/IPN, and clicking "Install" on PayPal Express Checkout.
    You'll have no end of problems if you try to use Standard/IPN esp on GoDaddy.

    Express Checkout is a more mature more contemporary more reliable interaction with PayPal.

    Additionally, you're using an old version of Zen Cart. I recommend upgrading sooner than later.



    If you choose to stick with Standard/IPN for some strange unrecommended reason, the long list of troubleshooting steps is here: http://www.zen-cart.com/wiki/index.php/PayPal
    .

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  3. #3
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    Default Re: Paypal IPN not working properly after installation on GoDaddy

    I was afraid someone would say something like this. So I have another hosting account at Ipage, any comments on them? They are all linux I believe.

    That said does anyone know if there are any additional cost from Paypal for using the Express Checkout option??

  4. #4
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    Default Re: Paypal IPN not working properly after installation on GoDaddy

    I don't see any problems mentioned when I search the forums for that host.

    There is no price difference between Paypal IPN and Express.

  5. #5
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    Default Re: Paypal IPN not working properly after installation on GoDaddy

    stevesh, thanks for the reply.

    I was looking at the express checkout and it says it requires cURL. According to GoDaddy it is not available unless you are running Linux. Is this true? I don't know and have to go by what I am being told.

  6. #6
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    Default Re: Paypal IPN not working properly after installation on GoDaddy

    It wouldn't surprise me that GoDaddy is incapable of running various features on their servers, despite the fact that most normal hosting companies DO offer those features. Do yourself a HUGE favor: dump them.

    GoDaddy is great for buying cheap domain names. They shouldn't be in any other business though ... all the rest are just cash-grabs.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Paypal IPN not working properly after installation on GoDaddy

    Not familiar with your other hosting company. A forum search brings up several discussions where people have had some "issues". Your mileage may vary.
    ref: http://www.zen-cart.com/forum/search...=1&query=ipage
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: Paypal IPN not working properly after installation on GoDaddy

    So now it gets more interesting. I send Tech support at Ipage an e-mail for the cURL proxy server address and they respond that they don't have a proxy server. If anyone is currently hosting on Ipage and using Paypal can you tell me if you have the proxy address?

    Thanks!!

  9. #9
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    Default Re: Paypal IPN not working properly after installation on GoDaddy

    Can anyone recommend a reasonably price host that has been a solid performer and e-commerce friendly??

    Thanks

  10. #10
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    Default Re: Paypal IPN not working properly after installation on GoDaddy

    Quote Originally Posted by Timbo53 View Post
    So now it gets more interesting. I send Tech support at Ipage an e-mail for the cURL proxy server address and they respond that they don't have a proxy server. If anyone is currently hosting on Ipage and using Paypal can you tell me if you have the proxy address?
    A CURL Proxy should NOT be needed.

    Only GoDaddy ever needed that, and it was *stupid* that they did.
    They used to require it for many years, and finally removed it this year.
    You need to turn that setting OFF.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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