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  1. #1
    Join Date
    Nov 2010
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    Oklahoma City, OK USA
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    4
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    Default email config problem with godaddy host

    Hi, haveing a problem with godaddy hosting email account setup. I set all my email options in the admin>emails settings and the email works for the most part unless I send to AOL or hotmail, I have already read the other post about those 2 rejecting emails from unknown and sending them to the spam folder due to them being sent from "unknown". I contacted godaddy to check things out but of course they say it is a zen cart problem with zen cart not applying correct email address to the "from" field. I currently have it set to smtpauth with the mailbox name, host server, and password set and confirmed with godaddy but when sent to my aol account it goes to spam so I go there and look at the source code and it shows "from" HELO www.my_domain_name.com and not support@my_domain_name.com like it should. Has anyone found a soultion to this problem? I am pretty sure I am not the 1st to have this issue based on the troubleshooting email problems post I already read. I am using zen cart 1.3.9h, linux platform on host. I feel it is something to do with mail going thru relay server vs regular email server but that of course is out of my control. I would be great full for any help or ideas. Thanks

  2. #2
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: email config problem with godaddy host

    Quote Originally Posted by talerian View Post
    I feel it is something to do with mail going thru relay server vs regular email server
    Correct.
    Quote Originally Posted by talerian View Post
    but that of course is out of my control.
    Well, not really. There are dozens of MUCH BETTER hosting services out there that are actually configured in a traditional way and work amazingly better in all respects, not isolated to email alone.
    .

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  3. #3
    Join Date
    Oct 2010
    Location
    deep south
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    Default Re: email config problem with godaddy host

    I am having the same trouble if you find the solution please let me know...

  4. #4
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: email config problem with godaddy host

    Same solution: Use a better more reliable host.

    In the meantime, there's useful information here: http://www.zen-cart.com/wiki/index.p...Email_Problems
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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