Urgent Email Issue

[ohmmm]

Hi all,

I went to do a mass email from the back end of ZenCart and am having an issue.

I went to TOOLS > SEND EMAIL... the page was blank white (apart from the cart header and navigation).

I found that someone said that your email has to be valid for it to work correctly so i changed the SENT address from [email protected] to [email protected]. After that, it showed this error:



1317 Query execution was interrupted
in:
[SELECT DISTINCT c.customers_email_address as customers_email_address, c.customers_lastname as customers_lastname, c.customers_firstname as customers_firstname FROM customers c LEFT JOIN orders o ON c.customers_id=o.customers_id WHERE o.date_purchased IS NULL ]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
2006 MySQL server has gone away
in:
[select count(*) as total from sessions where sesskey = '12232344LOTS OF NUMBERS']
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.



So from there I'm stumped, i can't find a solution that works, if anyone has any suggestion, please let me know!!

[nagelkruid]

Hi all,

I went to do a mass email from the back end of ZenCart and am having an issue.

I went to TOOLS > SEND EMAIL... the page was blank white (apart from the cart header and navigation).

<knip>

So from there I'm stumped, i can't find a solution that works, if anyone has any suggestion, please let me know!!

I have the exact same problem both on email or coupon email, anyone has found a solution for this?

[mprough]

Assuming 1.3.8 Zen Cart version...

Here is fix http://www.zen-cart.com/forum/showth...667#post864667

~Melanie

[nagelkruid]

Assuming 1.3.8 Zen Cart version...

Here is fix http://www.zen-cart.com/forum/showth...667#post864667

~Melanie

Thanks alot Mel, spot on for me

[mprough]

Very welcome, cheers!