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  1. #1
    Join Date
    Oct 2006
    Location
    Alberta, Canada
    Posts
    4,571
    Plugin Contributions
    1

    Default Re: Users cant use explorer 8 and login or add to cart

    Problem is that you are using a TemplateMonster template, and you've probably been having this problem since using it. Did you run the 'sql' file that comes with the Template? It would have changed you database in such a way that IE is now having a problem.

    Ulitimate solution is to have someone recode the template for you as I'm not sure you can fix the various problems created by TM.

    Short term solution is to use one of the following, if Linda's suggestion doesn't work.


    Create this file:
    IE_disclaimer.htm

    Put this code in the file:

    <!--[if IE]>
    <p><strong>Please Note:</strong> We are having issues with the Internet Explorer Browser when trying to Check out.<br />We are working on a solution but in the meantime, please use another Browser such as FireFox or call us at 218-999-9696 and we will assist you with your order and give you 5% off all items for the inconvenience.</p>
    <![endif]-->


    edit this file:
    includes/templates/template100003/templates/tpl_product_info_display.php

    edit this line:
    <?php if ($messageStack->size('product_info') > 0) echo $messageStack->output('product_info'); ?>

    to use:
    <?php if ($messageStack->size('product_info') > 0) echo $messageStack->output('product_info'); ?>

    <?php include($template->get_template_dir('',DIR_WS_TEMPLATE, $current_page_base). '/templates/IE_disclaimer.htm'); ?>


    That allows the msg. to be displayed at the top of your Product Description pages. Although you have a notice on your Home page, not everyone will come to your site on the Home page and possibly some people will forget about the notice; unless they see it on the Product Description page.

  2. #2
    Join Date
    Oct 2006
    Location
    Alberta, Canada
    Posts
    4,571
    Plugin Contributions
    1

    Default Re: Users cant use explorer 8 and login or add to cart

    Further checking showed the SSL Certificate used for your site is for: www.copstopshop.com

    This means you "must" change the two config files to also use 'www.copstopshop.com' else you will have all kinds of other problems as well.

 

 

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