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  1. #1
    Join Date
    Jun 2009
    Location
    Kent, UK
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    347
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    5

    Default table rate not working?!

    im using table rate for my postage (by weight) and i have set the table settings as

    450:1.50,500:2.00,550:2.50,600:2.75,650:3.00,700:3.50,800:3.95,850:4.50,1100:5.0 0,1200:5.50,1300:6.00,1500:6.50,1600:7.00,1700:7.20,1750:7.40,1800:7.60,1850:8.5 0,2500:9.00,2600:10,*:10.00

    up to 1600lbs (i have changed the unit in the language files) it works and calculates postage correctly, i have set the tare to 0:0 and also changed the maximum weight of a package to 100000 so this shouldnt be an issue

    when using the standard settings upon installation of this module the shorter version of a table rate works, i am using uk zones but again when using these zones with the standard set of table rates it works so i dont suppose these will be part of the issue.

    i appreciate that my table rate is quite long so i wonder if this is the cause of this table rate not working? is there a place i phpmyadmin where i can lengthen the chars allowed for this or does anyone have any idea of what else the problem may be?

    table rate is the only shipping module i have installed and i am using 1.3.8a

    thanks

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: table rate not working?!

    Code:
    2600:10,*:10.00
    What is this??
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Jun 2009
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    Default Re: table rate not working?!

    i read on another post that that would take care of "anything else" ive taken it off to see if its made a difference and its still not working even without it?

  4. #4
    Join Date
    Jun 2009
    Location
    Kent, UK
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    Default Re: table rate not working?!

    if it helps i am getting a notice on page one of three in checkout:

    Not Available At This Time
    Sorry, we are not delivering to your region at this time.
    Please contact us for alternate arrangements.

    i have checked my zone setup and all is fine and as i said with a shorter table of rates it works?

  5. #5
    Join Date
    Aug 2005
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    Arizona
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    Default Re: table rate not working?!

    I setup your table in a demo install of 1.3.9h and all but the last works
    No zones set
    I made the weight 100 so you can add in increments and you know your table
    Try it HERE
    Zen-Venom Get Bitten

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: table rate not working?!

    The * has no place in the definition ... if you are trying to say everything above 2500 is 10, then instead of:
    450:1.50,500:2.00,550:2.50,600:2.75,650:3.00,700:3.50,800:3.95,850:4.50,1100:5.0 0,1200:5.50,1300:6.00,1500:6.50,1600:7.00,1700:7.20,1750:7.40,1800:7.60,1850:8.5 0,2500:9.00,2600:10,*:10.00
    use the setting:
    450:1.50,500:2.00,550:2.50,600:2.75,650:3.00,700:3.50,800:3.95, 850:4.50,1100:5.00, 1200:5.50,1300:6.00,1500:6.50,1600:7.00,1700:7.20,1750:7.40, 1800:7.60,1850:8.5 0,2500:9.00,100000:10.00
    Linda McGrath
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  7. #7
    Join Date
    Jun 2009
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    Kent, UK
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    Default Re: table rate not working?!

    thankyou ive just looked and your absolutely right, i tried adding 16 of them and it took it to 1700 lbs, which in my shop would not have displayed a price but worked fine in your demo.

    im not sure why this is happening in that case? i have even looked into the phpmyadmin to see if the char limit had been restriced on the configuration value for MODULE_SHIPPING_TABLE_COST and it doesnt seem to have any limit on it at all so im not all together sure if this is whats actually wrong.

    silly question, rather like how long is a piece of string :S but do you know of any other places where i may have been able to restrict the weight to 1600lbs? , i do have quite a few mods but im not using any other mods which affect the checkout process or the shipping /handling etc

  8. #8
    Join Date
    Jun 2009
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    Default Re: table rate not working?!

    ive just done a search in phpmyadmin for anything with 1600 set as its value on the off chance that it shows up and only the costs settings for the table show up as including this value.

    im stumped

  9. #9
    Join Date
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    Default Re: table rate not working?!

    silly question, rather like how long is a piece of string
    Does yours work for any weight or does it just display "0"
    Zen-Venom Get Bitten

  10. #10
    Join Date
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    Default Re: table rate not working?!

    Are you saying everything works properly right now with my setting ...

    If so, you could of had a break in the text that I do not ...
    Linda McGrath
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