Hello,

I was using Zen Cart 1.3.9f, everything worked great until a week ago someone bought something from my store and paid with an eCheck. I received an email from Paypal letting me know that someone paid, but there was no order in my admin and no email notification about the new order. I had to contact the customer to ask what they bought.

The eCheck cleared a few days ago together with a message from Paypal saying that IPNs sent to https://mysite.com/ipn_main_handler.php are failing, and if the problem continues IPNs may be disabled for my account. Still no order in my admin, and in Paypal's IPN history the status is set to "retrying".

I thought it was just a one-time eCheck issue and ignored it, but then came another purchase (no eCheck this time) and the same problem occurred - a notification from Paypal that someone bought something, but no actual order in my admin.

I upgraded to the latest version of Zen Cart and re-installed the Paypal module just in case. Did a test order and everything worked like a charm, but, when I checked Paypal's IPN history that test order has a "retrying" status, just like the last two.

Is there a way to fix this issue?

Thanks in advance!