easy populate product description format & create complete

[george_usa]

help 1:
i've beening reading through many posts here as to easy populate and especially on the product description, but am not able to find straight answer to my problem.

im using easy populate v1.2.5.4, zen cart v1.3.9h, in my product description in html, there're <br />, but the easy populate downloaded file does not have the <br />, so when i uploaded the file, the product description became one paragraph.

i saw easy populate has sample file for complete download tab-delimited .txt to edit, there're <br />. but why my download has no <br /> at all.

could anyone kindly help to advise what's correct way to download? so that the product description format is kept.

help 2:
when i clicked "Create Complete tab-delimited .txt file in temp dir (Attributes Not Included) ", it says "FULL-EP.....txt successfully exported. the file is ready for download in your /temp-mine directory" (i changed to temp-mine). but when i checked the directory, there's no files at all. im new to this, i might have done something wrong somewhere. any advise is highly appreciated.

[kobra]

Check the wiki for an article on how to use easy populate

Link above right

[george_usa]

help1:
id been reading article on http://www.zen-cart.com/wiki/index.php/Easy_Populate, but didn't get the answer to my <br /> problem in product description. do you mean other page i can refer to? or maybe i just didn't realise there's answer already in the page i went through. your advice is appreciated.

help2:
sorry, i'm not sure what you meant. there's no file created under /temp-mine when clicking on those 5 Create files in easy populate. the /temp-mine does exist, and message says file is successfully export. but there's just no file in the /temp-mine. i've been searching in forum, but didn't get luck to see this issue, maybe it's my own problem. any advice is appreciated.

[kobra]

I do not use EP, just know that there is a wiki article on it

[george_usa]

i just tried class template to see if the <br /> line break in html for the product description can be kept, the result is that the issue persists.

is it default setting for keeping the <br /> in the easy populate downloaded file?

any advice is appreciated.

[george_usa]

i've been struggling on the two issues, the issue 2 that the EP file is not created is finally worked out that it's due to executing it in another language admin panel. when i switched back to english admin panel, the EP file is created in /temp.

for the <br /> to display in downloaded EP file for product description, i tried to set configuration in easy populatin in admin panel, and uncommented few lines in config file, it doesn't help at all. is there anyone here who can kindly offer a hint to resolve?!

does text editor to view the EP file matter?

any advice is appreciated.