Edit Orders v3.0 for ZC 1.3.9 [Support Thread]

[DivaVocals]

BTW.. is this instance of Edit Orders running on a local server??

Is it a WINDOWS server???

Hi Sanji,

Yes, I read all your research with great interest, but I think where our circumstances differ is with the language files and the additional mods installed. I don't have/use a french language file and I haven't yet installed Super Orders. Yet we seem to be affected in the same way. Interesting :)

My big questions are:

1. Why is it looking for a file that doesn't exist in the 139h file set (1.php)?
2. Should that file exist if the cart is only using English?
3. Where can one get that file from? (Since renaming a copy of the English.php file doesn't resolve the issue).
4. Would that even resolve the "issue"?

I suspect there's something else going on entirely that is triggering this language file error business. I just don't have a clue what it is. It certainly seems evident that (so far), it's unique only to you and I....so aside from the language file and mod differences, it must be some other commonality in our store configurations.

[ScriptJunkie]

Hi Diva,

I'd be thrilled to let you take a look. I will check the PM and send you what you need in the next few minutes.

This install is on a linux server.

Thanks for your help and happy early birthday!!

[sanji]

Hi DivaVocals & ScriptJunkie,

The reason I have not replied yet is that - after being away a couple of days for Christmas - I came back yesterday and started to do some extra checking. I believe it is not fair to ask someone - like you, DivaVocals - to spend some time on my issue before I am comfortable to say I have checked all possible issues by myself.

So far, I noticed two things that indicates that the problem is probably on my side :

- When a customer clicks on the searching box on the public side of the site, he is redirected to the login page! This shows that there are some problems left with my upgrades.
- I also checked carefully all files on my server, and noticed that some files officially removed on the upgrades 1.3.9 are still present on my site, like session.php. If I remove all of them, I get an error and can't access my admin page.

So although relatively few files differ from the official release, they still could be the cause of the problem...

ScriptJunkie : the file 1.php - or 2.php in my case - means that instead of using the language name "english", your site is trying to generate the link with the language_id, which is a numeric id corresponding to the language - for me, 1 = English and 2 = French...

I keep working on that and won't give up. But if you are interested to get immediately a look on that, I can send you, DivaVocals, the whole site as a zip file very quickly...

sanji

[DivaVocals]

It's not about fairness.. I asked for your files because frankly I want to get to the bottom of this and post the answer.. Until that happens this whole line of discussion gives newbies the impression that something is wrong with this mod, and I do not believe that to be the case.. Just wanted to squash this once and for all..

In any case.. ScriptJunkie has provided me full access to her site (the ONLY way I can really get to the bottom of the issue) and I discovered that what is the likely cause for this issue is a mixture of leftover files from v1.3.8 that were deprecated in 1.3.9, along with files that were not fully migrated to their 1.3.9 versions, and other modules from her 1.3.8 install that appear to be in direct conflict with modules updated specifically for v1.3.9 (as Edit Orders was)

After doing a numbe of file comparisons, updates, and deletions.. I wiped out ScriptJunkies entire store and replaced it with a CLEAN Zen Cart backup I use to restore my test store.. I made NO database changes..

This still yielded the blank page and errors indicating a language file was the issue.. So I then replaced her database with the vanilla database.. This finally got the admin back working..

So I'm still testing, but I believe in every case where these issues cropped up, they occurred in only stores where they were being upgraded from an older version of Zen Cart and/or Edit Orders.. I beleive the root of the issue lies in the upgrades not being complete or older 1.3.8 mods interfering. I wish I could say THIS module or THAT module was THE cause, but I can't..

Hi DivaVocals & ScriptJunkie,

The reason I have not replied yet is that - after being away a couple of days for Christmas - I came back yesterday and started to do some extra checking. I believe it is not fair to ask someone - like you, DivaVocals - to spend some time on my issue before I am comfortable to say I have checked all possible issues by myself.

So far, I noticed two things that indicates that the problem is probably on my side :

- When a customer clicks on the searching box on the public side of the site, he is redirected to the login page! This shows that there are some problems left with my upgrades.
- I also checked carefully all files on my server, and noticed that some files officially removed on the upgrades 1.3.9 are still present on my site, like session.php. If I remove all of them, I get an error and can't access my admin page.

So although relatively few files differ from the official release, they still could be the cause of the problem...

ScriptJunkie : the file 1.php - or 2.php in my case - means that instead of using the language name "english", your site is trying to generate the link with the language_id, which is a numeric id corresponding to the language - for me, 1 = English and 2 = French...

I keep working on that and won't give up. But if you are interested to get immediately a look on that, I can send you, DivaVocals, the whole site as a zip file very quickly...

sanji

[sanji]

So I'm still testing, but I believe in every case where these issues cropped up, they occurred in only stores where they were being upgraded from an older version of Zen Cart and/or Edit Orders.. I beleive the root of the issue lies in the upgrades not being complete or older 1.3.8 mods interfering. I wish I could say THIS module or THAT module was THE cause, but I can't..

Yes, I can confirm that. I have always upgraded my site starting from version 1.2.x, I think, so there is a fairly significant number of files that might be leftover.

I can't compare with a fresh install, because I am not sure which files were added by the mods I am using. So I am trying to remove one file at a time, check for stability, and continue like that until I find which file is creating the problem.

Frankly, next upgrade, I might simply start with a fresh install and add all mods again...

[DivaVocals]

Yes, I can confirm that. I have always upgraded my site starting from version 1.2.x, I think, so there is a fairly significant number of files that might be leftover.

I can't compare with a fresh install, because I am not sure which files were added by the mods I am using. So I am trying to remove one file at a time, check for stability, and continue like that until I find which file is creating the problem.

Frankly, next upgrade, I might simply start with a fresh install and add all mods again...

And honestly I think this is the BEST way to approach this It may seem like a timesaver to try approach this another way, but look at all the time it has taken to run down THIS one issue.. Would have been FASTER to start over and install all the mods one by one testing functionality along the way.. Bottomline the errors happening seem to be a by product of upgrades gone wrong than an issue caused by this module.. (which is what I really wanted to confirm..)

[DivaVocals]

Sanji & ScriptJunkie..

First off I want to thank ScriptJunkie for giving me "carte blanche" to tramp all through her test store... (I promise to put back everything how I found it.. -- Well MOSTLY how I found it..)

It has been a good late night and early morning exercise.. and I think I FINALLY got down to the bottom of the issue.. I will be submitting an update to the downloads TODAY as a result.. For whatever reason in CERTAIN hosting setups the code we put in to enhance additional language support does NOT work on certain hosts.. I say this because at this point I cannot rule out host configuration as a factor in this mystery yet. There are others who are happily running this mod with no issues whatsoever.. In testing on ScriptJunkie's site I ended up installing a FULL CLONE of my test site, and was AT LAST able to replicate the mysterious language error.. (YEAH!!! well not yeah as in GOOD, but you know what I mean here..)

What's interesting is that this error NEVER occurs on my test site. (believe me I TRIED to make it appear)

So wanna do some more testing of my proposed change and try and get it submitted today.. Sanji, please PM me your e-mail address.. Before I submit this, I need YOU to test it since you are the only other person here who's still plugging away at resolving this. (others have apparently resolved the issue themselves)