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  1. #1
    Join Date
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    Default Suddenly product detail doesn't show

    The site http://soundbitesderby.org.uk/cart/ seems to have suddenly changed. The final product detail screen comes up blank. I cannot pin down when this started but everything else is fine. I am running 1.3.8a still and could do with some pointers as to what tools I can use to debug this please?

  2. #2
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
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    Default Re: Suddenly product detail doesn't show

    Suddenly? You haven't been working on anything?

    Since the page works this will generally be an error in a module or template file, not withstanding that if suddenly is correct you might have been hacked.

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  3. #3
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    Default Re: Suddenly product detail doesn't show

    I hear what you say about hacking but it doesn't look or feel like it. I don't know when it started or how but I guess a file may have gione missing or something and I was looking for some advice on what tools are available to debug this please if anyone can help?

  4. #4
    Join Date
    Nov 2007
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    Woodbine, Georgia, United States
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    Default Re: Suddenly product detail doesn't show

    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  5. #5
    Join Date
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    Default Re: Suddenly product detail doesn't show

    Thanks but I managed to find the cause by downloading the system and using winmerge to find everything tick-a-ty-boo except 1 program had been deleted. I will challenge the ISP on that one!

 

 

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