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  1. #1
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    Default Fatal Error: admin/orders.php on line 382

    I just upgraded from Zen Cart 1.3.9f to Zen Cart 1.3.9h

    When you try to edit an order in administration you get the following error:
    Fatal error: Call to undefined function zen_address_format() in admin/orders.php on line 382

    Per the instructions in the new version I just transfered the changed files for both versions, g and h

    I have looked through the forum and haven't found the answer to this problem. I don't understand what it is wanting here. It worked before the upgrade.

    Any help would be appreciated.
    DebbyP

  2. #2
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    Default Re: Fatal Error: admin/orders.php on line 382

    Edit orders module installed?

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  3. #3
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    Default Re: Fatal Error: admin/orders.php on line 382

    Melanie,
    Thanks for the response but I don't understand what you are asking here. What Edit Orders module, where?

  4. #4
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    Default Re: Fatal Error: admin/orders.php on line 382

    Is your cart capable of actually editing your customer's orders? Changing quantity etc


    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  5. #5
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    Default Re: Fatal Error: admin/orders.php on line 382

    Truthfully, I would have to check with my client to see if they were able to do that but I know that you could display the order by clicking on the edit button and it would bring it up but now if you click on the edit button you get the error:
    Fatal error: Call to undefined function zen_address_format() in admin/orders.php on line 382

    DebbyP

  6. #6
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    Default Re: Fatal Error: admin/orders.php on line 382

    Right but the ability to actually edit the order is a module/addon, which is what I am trying to determine as it could have been fragged in an upgrade.

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  7. #7
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    Default Re: Fatal Error: admin/orders.php on line 382

    I didn't see a module in the admin area for editing would you know exactly where and what to look for? I only updated the files that were listed in the changelog-v1-3-9g.html and changelog-v1-3-9h.html docs.
    DebbyP

  8. #8
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    Default Re: Fatal Error: admin/orders.php on line 382

    Quote Originally Posted by mprough View Post
    Is your cart capable of actually editing your customer's orders? Changing quantity etc

    Like this....
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  9. #9
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    Default Re: Fatal Error: admin/orders.php on line 382

    Ok got more information.
    When the store owner goes into the Customer>Orders and clicks on the edit button they do not have the ability to actually edit the quantities on the order, they use the edit to view and print the order, place comments, communicate with the client as to status and shipping tracking numbers.

    If you click on the Invoice button you get this error:
    Fatal error: Call to undefined function zen_address_format() in /home/******/*******.com/catalog/admin/invoice.php on line 100

    If you click on the Packing Slip button you get this error:
    Fatal error: Call to undefined function zen_address_format() in in /home/******/*******.com/catalog/admin/packingslip.php on line 97


    DebbyP
    Last edited by DebbyP; 20 Dec 2010 at 06:05 PM.

  10. #10
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    Default Re: Fatal Error: admin/orders.php on line 382

    Well, assumptions are bad business, but orders.php was not updated for G or H. Have you tried restoring the original file?

    The line

    <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br />'); ?></td>
    Really holds no clues, I think you have file(s) that have modules installed in them which were not properly merged for the upgrade.

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

 

 
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