Fatal Error: admin/orders.php on line 382

[DebbyP]

Melanie,
Thanks for the response but I don't understand what you are asking here. What Edit Orders module, where?

[mprough]

Is your cart capable of actually editing your customer's orders? Changing quantity etc


~Melanie

[DebbyP]

Truthfully, I would have to check with my client to see if they were able to do that but I know that you could display the order by clicking on the edit button and it would bring it up but now if you click on the edit button you get the error:
Fatal error: Call to undefined function zen_address_format() in admin/orders.php on line 382

DebbyP

[mprough]

Right but the ability to actually edit the order is a module/addon, which is what I am trying to determine as it could have been fragged in an upgrade.

~Melanie

[DebbyP]

I didn't see a module in the admin area for editing would you know exactly where and what to look for? I only updated the files that were listed in the changelog-v1-3-9g.html and changelog-v1-3-9h.html docs.
DebbyP

[mprough]

Is your cart capable of actually editing your customer's orders? Changing quantity etc

Like this....

[DebbyP]

Ok got more information.
When the store owner goes into the Customer>Orders and clicks on the edit button they do not have the ability to actually edit the quantities on the order, they use the edit to view and print the order, place comments, communicate with the client as to status and shipping tracking numbers.

If you click on the Invoice button you get this error:
Fatal error: Call to undefined function zen_address_format() in /home/******/*******.com/catalog/admin/invoice.php on line 100

If you click on the Packing Slip button you get this error:
Fatal error: Call to undefined function zen_address_format() in in /home/******/*******.com/catalog/admin/packingslip.php on line 97


DebbyP

[mprough]

Well, assumptions are bad business, but orders.php was not updated for G or H. Have you tried restoring the original file?

The line

<td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br />'); ?></td>

Really holds no clues, I think you have file(s) that have modules installed in them which were not properly merged for the upgrade.

~Melanie

[DebbyP]

I don't think the problem lies in the invoice.php, packingslip.php and orders.php but a conflict with the files that were updated and those files, regarding the orders.php. Originally I got a fatal error that was on another line but that problem line was the same:
<td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br />'); ?></td>

DebbyP

[DebbyP]

fatal error that was on another line but that problem line was the same:
Fatal error: Call to undefined function zen_address_format() in
/admin/orders.php on line 382

<td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br />'); ?></td>

Can someone please tell me what is wrong with the format, I don't understand why the blank single quotes after the 1, shouldn't there be something there?

The rest of the program seems to be working correctly except the orders.php, invoice.php and packingslip.php, and they all have to do with the zen_address_format, I've got to get this figured out and I really need some help.
DebbyP