Fatal Error: admin/orders.php on line 382

[DebbyP]

I don't think the problem lies in the invoice.php, packingslip.php and orders.php but a conflict with the files that were updated and those files, regarding the orders.php. Originally I got a fatal error that was on another line but that problem line was the same:
<td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br />'); ?></td>

DebbyP

[DebbyP]

fatal error that was on another line but that problem line was the same:
Fatal error: Call to undefined function zen_address_format() in
/admin/orders.php on line 382

<td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br />'); ?></td>

Can someone please tell me what is wrong with the format, I don't understand why the blank single quotes after the 1, shouldn't there be something there?

The rest of the program seems to be working correctly except the orders.php, invoice.php and packingslip.php, and they all have to do with the zen_address_format, I've got to get this figured out and I really need some help.
DebbyP

[Vger]

It looks as though you have an old version of "Edit Orders" installed which is not compatible with 1.3.9+, or else the original install was never completed properly.

You'll find the latest version here:
http://www.zen-cart.com/index.php?ma...oducts_id=1818

Vger

[DebbyP]

Vger,
Thank you for getting back to me on this. They never have been able to edit order quantities so I'm thinking that they never had the "Edit Orders" module installed, but I'm willing to give it a try.

I have this hosted at Dreamhost and their support staff have been giving it a valiant effort in trying to help me. Their latest suggestion is to reload all the ZC files. I'm really afraid that I'd mess things up. Don't really know what I can do without messing things up.

I only have this one ZenCart installed for my client list so I'm a real newbie and really do appreciate any help that you've offered.

I've downloaded the Edit Orders module and will look through it. From what I see at this time those files don't and have never existed in their directories and they were able to at least view the orders and enter comments but this time I have a backup to fall back on.

Thank you again,
DebbyP

[Vger]

Well, in 1.3.8a that entry (listed above) exists in 5 places:

admin\invoice.php(104): <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br>'); ?></td>
admin\invoice.php(113): <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->billing, 1, '', '<br>'); ?></td>
admin\orders.php(365): <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br />'); ?></td>
admin\packingslip.php(101): <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br>'); ?></td>
admin\packingslip.php(110): <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->billing, 1, '', '<br>'); ?></td>
Found 5 occurrence(s) in 3 file(s)

In 1.3.9H it only exists in 3 places:

admin\invoice.php(91): <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br>'); ?></td>
admin\orders.php(382): <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br />'); ?></td>
admin\packingslip.php(88): <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br>'); ?></td>
Found 3 occurrence(s) in 3 file(s)

Vger

[DebbyP]

Vger,
I'm sorry, I guess that I didn't make my last comment clear. I was referring to the files in the Edit Orders v3.0 module. It doesn't appear that they ever had that module loaded.

I have the same three files you listed:

admin\invoice.php(91): <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br>'); ?></td>

admin\orders.php(382): <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br />'); ?></td>

admin\packingslip.php(88): <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br>'); ?></td>

I'm willing to try loading the Edit Orders v3.0 module and hope that it fixes the problem.

Thank you again for answering me.
DebbyP

[Vger]

The zen_address_format function is defined in these files:

admin\includes\functions\functions_customers.php(35): function zen_address_format($address_format_id, $address, $html, $boln, $eoln) {
admin\includes\functions\functions_customers.php(134): return zen_address_format($format_id, $address->fields, $html, $boln, $eoln);
admin\includes\functions\general.php(464): function zen_address_format($address_format_id, $address, $html, $boln, $eoln) {

It is then used throughout the website, both in the back end (where you are getting the errors) and in the shop front.

Compare those 3 files you have against the default Zen cart install files.

Vger

[DebbyP]

Vger,
Thank you, but those are exactly the same as the ones that I have installed already.

The weird thing is, the front end of the store works just fine, the admin, customer files are fine as well, it's just the admin, customer, orders that is malfunctioning.

I'll take the shop down this weekend and try your suggestion about the edit orders module, and pray!

DebbyP

[Vger]

I only mentioned the "Edit Orders" add-on because someone else thought you had it installed (incorrectly).

Vger

[DebbyP]

Vger,
No it was never installed. My server tech support suggested that I reload ZC, I've seen in older posts where it was suggested that the Admin directory be reloaded. Maybe I'll try reloading the Admin directory, after doing a backup this time.

DebbyP