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  1. #1
    Join Date
    Nov 2010
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    Default Blank page when checking out?? Help!

    Hey I was wondering if anyone could help me out... When customers go to check out of my store they just get a blank page... I called my web hoster they said they don't see any errors or crashed tables in the data base... They said to give this site a shot.. Any help would be great

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Blank page when checking out?? Help!

    Tutorials link above right

    I searched for blank page

    https://www.zen-cart.com/tutorials/index.php?article=82
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  3. #3
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    Default Re: Blank page when checking out?? Help!

    Quote Originally Posted by kobra View Post
    Tutorials link above right

    I searched for blank page

    https://www.zen-cart.com/tutorials/index.php?article=82
    Thanks but no dice, that didn't work... I'm so confused with this
    The store works I can view everything add product take product off.. only when customers go to check out the page goes blank

  4. #4
    Join Date
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    Arizona
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    Default Re: Blank page when checking out?? Help!

    Thanks but no dice, that didn't work.
    That is not at all descriptive
    Did you enable error logging or check the logs?
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  5. #5
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    Default Re: Blank page when checking out?? Help!

    Quote Originally Posted by kobra View Post
    Tutorials link above right

    I searched for blank page

    https://www.zen-cart.com/tutorials/index.php?article=82
    Quote Originally Posted by kobra View Post
    That is not at all descriptive
    Did you enable error logging or check the logs?
    Check the logs? I called my hosting company they said there were no errors. I check the data base tables myself and saw no crashed ones. I went to the store manger thing in the admin section on zen cart and hit update and did the Cleanup Debug Log File...

    but still nothing..

  6. #6
    Join Date
    Aug 2005
    Location
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    Default Re: Blank page when checking out?? Help!

    did the Cleanup Debug Log File...
    You wanted to vie2w them not clean them out
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