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  1. #1
    Join Date
    Jan 2011
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    Default Installing Zen-cart through the browser gives blank page

    I just downloaded ZenCart v1.3.9 and uploaded the files to my FTP. I followed the instructions about renaming the configure.php files and changing the permissions for some of the files and folders. If I go to the location of ZenCart in order to start installation, I do get the screen titled "Hello. Thank you for loading Zen Cart™.". When I click the 'click here' to begin installation (and go to /zc_install/index.php), I get a blank page. Nothing at all. Does anyone have any clue?

  2. #2
    Join Date
    Mar 2005
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    United Kingdom
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    Default Re: Installing Zen-cart through the browser gives blank page

    I would first try and upload the files again as something may be missing or corrupt.

  3. #3
    Join Date
    Jun 2005
    Location
    Cumbria, UK
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    Default Re: Installing Zen-cart through the browser gives blank page

    What program are you using to do your FTP? Using browser-based FTP is not advised. There are too many limitations with browser FTP systems.

    You should use a dedicated FTP program. Filezilla is freeware, but is insecure. I use Ipswitch WS-FTP Pro.

    Secondly, you should edit PHP files using a PLAIN TEXT EDITOR.

    I use EMERALD EDITOR and NOTEPAD++.

    Both are freeware.
    20 years a Zencart User

  4. #4
    Join Date
    Nov 2004
    Location
    Norfolk, United Kingdom
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    3,036
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    Default Re: Installing Zen-cart through the browser gives blank page

    I followed the instructions about renaming the configure.php files
    I'm assuming that was a typo, because you don't rename the configure.php files.

    Vger

 

 

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