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  1. #1
    Join Date
    Dec 2010
    Posts
    18
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    Default User password error

    Hi, My problem is when i create a user. System doesnt accept the password in second entry to my eshop. I send new password with email "forgotten password" module. And it doesnt accept too.
    To sum up, a user cant log in to my eshop second tine. System never accept password.

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: User password error

    Check similar threads below
    If no success post back with additional details like your ZenCart version
    Fresh install or upgrade
    3rd party addons
    etc
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Dec 2010
    Posts
    18
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    0

    Default Re: User password error

    Quote Originally Posted by kobra View Post
    Check similar threads below
    If no success post back with additional details like your ZenCart version
    Fresh install or upgrade
    3rd party addons
    etc
    I am presently using: v1.3.9d
    It says current version.

    What could be the reason?It says a security error occurred when trying to log. Thanks

  4. #4
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,690
    Plugin Contributions
    11

    Default Re: User password error

    Do you have any debug files in your cache directory? These could point you in the right direction.
    A little help with colors.
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
    Free SSL & Domain with semi-annual and longer hosting. Updating 1.5.2 and Up.

  5. #5
    Join Date
    Dec 2010
    Posts
    18
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    0

    Default Re: User password error

    Solved! I don't know why I didn't find this earlier...probably because I didn't look there:
    https://www.zen-cart.com/tutorials/i...hp?article=312
    OK, so, apparently this is a known issue. The hostgator version of the store and the Domain.com version is different, which falls in line with the troubleshooting article.
    Thanks.

 

 

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