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  1. #1
    Join Date
    Apr 2009
    Posts
    32
    Plugin Contributions
    0

    email error Problem with confirmation emails in Japanese

    Hello everyone,
    I am hoping someone can help me out with a problem I am having with the order confirmation emails when they are sent in Japanese.

    The character encoding seems to be fine, but I am still getting garbled characters for some information in the email. It seems to be all of the information coming out of /includes/classes/orders.php but I do not know anyway to fix that.

    Thank you in advance if you might have some idea of a fix. Everything else is displaying correctly site wide

    The email is received as:
    ------------------------------------------------
    注文確認書 from Lae - http://lae.xtr.jp

    ラッセル ライアン���͡Ë

    ご利用ありがとうございます。
    ご注文内容は以下の通りです。
    ------------------------------------------------------
    ご注文番号: 86
    ご注文日: 2011年01月18日(Tue)
    請求明細書:
    http://lae.xtr.jp/index.php?main_pag...fo&order_id=86

    商品
    ------------------------------------------------------
    1 x CCパンツ (pa-001) = ¥3,990
    サイズ L
    ------------------------------------------------------
    小計: ¥3,990
    店頭で受け取り (): ¥0
    合計: ¥3,990

    お届け先
    ------------------------------------------------------
    removed address * it displays correctly
    ------------------------------------------------------
    removed address * it displays correctly
    ------------------------------------------------------
    Bank Transfer /銀行振替 Pay at the Store
    /店の支&#25173

  2. #2
    Join Date
    Aug 2004
    Location
    Osaka Japan
    Posts
    163
    Plugin Contributions
    0

    Default Re: Problem with confirmation emails in Japanese

    Quote Originally Posted by gingabox View Post
    Hello everyone,
    I am hoping someone can help me out with a problem I am having with the order confirmation emails when they are sent in Japanese.

    The character encoding seems to be fine, but I am still getting garbled characters for some information in the email. It seems to be all of the information coming out of /includes/classes/orders.php but I do not know anyway to fix that.

    Thank you in advance if you might have some idea of a fix. Everything else is displaying correctly site wide

    The email is received as:
    ------------------------------------------------
    注文確認書 from Lae - http://lae.xtr.jp

    ラッセル ライアン���͡Ë

    ご利用ありがとうございます。
    ご注文内容は以下の通りです。
    ------------------------------------------------------
    ご注文番号: 86
    ご注文日: 2011年01月18日(Tue)
    請求明細書:
    http://lae.xtr.jp/index.php?main_pag...fo&order_id=86

    商品
    ------------------------------------------------------
    1 x CCパンツ (pa-001) = ¥3,990
    サイズ L
    ------------------------------------------------------
    小計: ¥3,990
    店頭で受け取り (): ¥0
    合計: ¥3,990

    お届け先
    ------------------------------------------------------
    removed address * it displays correctly
    ------------------------------------------------------
    removed address * it displays correctly
    ------------------------------------------------------
    Bank Transfer /銀行振替 Pay at the Store
    /店の支払
    Garbled Text
    Just a guess, perhaps the php file is not encoded correctly or the database is not UTF-8. A lot of the orginal Japanese text from zen-cart Japan is not UTF-8 encoded. I downloaded TeraPad Japanese text editor and opened the Japanese php files then copied and pasted the file into Notepad++. Notepad has to be set to encode in UTF-8 without BOM. I then saved the Notepad file in the same folder then later renamed it to the correct file name. If the database is not set for utf8_general_ci then you will have to change tables and fields.

 

 

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