New Zenner

[timduncan86]

Please accept my apology in advance, I am very new to this.

I followed the tutorial and set all my permissions and have even double-checked them all. However, after using three different browsers, cannot get to the welcome screen and instead get a 404 error.

I have a couple of questions...the tutorial says that the path should be www.domain.com/catalog

Is catalog the folder where the files went into under public_html?
To clarify, the tutorial said that the file did not need to be named catalog or I didn't even require anything.

I don't know, any help would be appreciated.
Thanks in advance.

By the way, my host is godaddy and my website is www.rainenjewelry.com.

[Donal]

Where did you install the files to?
was it public-html or public-html/catalog?
As you already have files in your public-html folder the browser will auto go to that index file!
If you want zen to be the "front" end of you site (as it is designed to be) you need to install it public html and rename the excisting index file to something else
if you want the address of your store to be yoursite.com/catalog then install all the files into the public-html/catalog folder
hope that helps

[Donal]

oh... you might want to check out godaddy hosting on this forum!

[timduncan86]

Thanks for getting back to me.

I installed it into public_html/catalog

To be more specific, it goes public_html/catalog and then are the files: admin, cache, docs, download, editors, etc.

Also, I don't have anything else in my public_html folder.

[timduncan86]

Also, I didn't see a godaddy hosting on this forum.

[stevesh]

A 404 error isn't about permissions. It means the file the browser is looking for (in this case, index.php) isn't there.

How did you install Zencart ?

Many people here will recommend that you not use GoDaddy for a Zencart site. Their servers tend to be oversold and your site can be slow as a result.

[timduncan86]

I followed the guide that came with the software.

Where should index.php be?

[gjh42]

In the same place as all of the ZC folders (admin, cache, docs, download, editors, etc.), in your case, /public_html/catalog/.

[Donal]

Also, I don't have anything else in my public_html folder.

you have a complete site in there
or else the link/domain you gave isnt pointing to your server

[gjh42]

Maybe he meant there were no other *folders* in /public_html/... Yes, there is a whole HTML site there (many of the ZC links point to its pages and not to ZC pages).