Thread: Log in error

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  1. #1
    Join Date
    Jun 2010
    Location
    Australia, Sydney
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    Default Log in error

    This error occurs on 1.3.9h and f
    sites have SSL Configured.
    ultimate seo urls 2-110 installed

    to reproduce the error:
    open browser, type in site with www , then click log in then in menu bar or main page heading. if you can log in successfully close browser then,
    open browser, type in site with out www , then click log in , when you enter your username and password , the page resets to home page with out logging in.
    if you then click the home button then log in, it will work. then close browser go back to site with www and log in fails till you click home button again.

    This also causes customers to loose carts if they shop first then log in.

    As far as I know the problems is with session ids
    adding a 301 redirect to force all www or no www might fix the problem
    but as the site has many customers doing this now may cause for more people to experience the issue. ( have not tested yet )

    there seems to be many people experiencing the same or simular problem and many threads but I have been unable to find a solution anywhere, anyone know how to fix or does not have this problem?

  2. #2
    Join Date
    May 2010
    Location
    WA State
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    Default Re: Log in error

    You can eliminate the problem by adding this to your htaccess file:

    RewriteCond %{HTTP_HOST} ^yoursite.com
    RewriteRule (.*) http://www.yoursite.com/$1 [R=301,L]

    That way any time a visitor types the site URL in their browser without the www they automatically land at the www. You should have that anyway for search engine purposes.

  3. #3
    Join Date
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    Default Re: Log in error

    Quote Originally Posted by RescoCCC View Post
    You can eliminate the problem by adding this to your htaccess file:

    RewriteCond %{HTTP_HOST} ^yoursite.com
    RewriteRule (.*) http://www.yoursite.com/$1 [R=301,L]

    That way any time a visitor types the site URL in their browser without the www they automatically land at the www. You should have that anyway for search engine purposes.
    Thanks for your quick reply

    I tested one on of the sites and The log in error still occurs if you type with out the www, it redirects but still same login problem

  4. #4
    Join Date
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    Default Re: Log in error

    it works on firefox but not MS IE 8

 

 

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