Upgraded to 1.3.9h now shipping info not showing on invoices

[BongoFletch]

Hi I upgraded the store and now all orders before I upgraded do not show shipping and billing info on invoice and packing slips?


Thanks for your help

Fletch

[Ajeh]

Sounds like a table is out of date or lost some data ...

If you look via phpMyAdmin at the table:
address_format

how many records do you see?

If you look at the table:
orders

do you see the data in there and do the 3 fields containing:
_address_format_id

have valid numbers based on the table:
address_format

Did you run the Upgrade from the /zc_install for v1.3.9h or did you try to upgrade in some other manner?

[BongoFletch]

It is in the database just not showing up in the edit, invoice and packing slip pages themselves

Weird huh

Fletch

[Ajeh]

Could you perhaps answer my questions more specifically? Then perhaps we can help you get this fixed ...

What did you find in the database tables that I asked about?

[BongoFletch]

There is 1 or 2's in Customer, Delivery and billing fields. there are 6 different records in the address _format table

I upgraded from the database thru the update button in the zc_install folder

[Ajeh]

What do the records in the table:
address_format

read in your database?

Do you have definitions for address_format_id 1 and 2 in the table?