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  1. #1
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    Default Re: Installing a template

    Quote Originally Posted by gjh42 View Post
    If /public_html/zencart/ is where your site is installed, which soundss lie it is, I'm stumped. There should be a selection in admin for it. Check the filesize for template_info.php, and look at its content. If it is 0 or if it is corrupted, try re-uploading it.

    If Classic doesn't show up either, you have a bigger problem.
    Okay, here is what I'm thinking might be the problem. When I installed ZenCart on my host account, it asked me to put it into a folder, so I created a folder called products. Well, that meant that I'd have to have my website be www.mysite.com/products for people to get there.

    So, not knowing what I was doing, I asked my host to move the files, based on a tutorial that (I think) Kobra gave me.

    My host moved it, but screwed something up, as then site went all quirky. So .. I'm thinking they screwed something up.

    I hate to uninstall and reinstall it, as I've already got the PayPal Express stuff set up, but I guess I can go back and do that again. <sigh>

    Do you think that's is what I should do?

    Oh, it is www.pawsomedogz.com ... but there's nothing there. LOL

    HUGz! Jules

  2. #2
    Join Date
    Aug 2005
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    Default Re: Installing a template

    Well at that url I see a ZenCart with the classic template

    So this means that your files must be not in /zencart but at /

  3. #3
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    Default Re: Installing a template

    Okay, I just went into my host InstallCentral and I see there are two ZenCarts in there.

    http://pawsomedogclothes.com/products/
    http://pawsomedogclothes.com/zencart/

    So, they obviously messed something up when they *tried* moving the ZenCart over.

    I guess I will uninstall them both and start from scratch.

    HUGz! Jules

  4. #4
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    Default Re: Installing a template

    No need as there is a good cart at the root or /

  5. #5
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    Default Re: Installing a template

    Quote Originally Posted by kobra View Post
    No need as there is a good cart at the root or /
    I don't know what that means. Should I just try uninstalling the /products/ one and see what happens?

    HUGz! Jules

  6. #6
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    Default Re: Installing a template

    Okay, hold on ... I think I might be figuring it out. They redirected my domain so it points to the /products/ one, which is not where I installed the template, so that is the problem.

    BRB.

    HUGz! Jules

  7. #7
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    Default Re: Installing a template

    Okay, they screwed something up, so I am going to uninstall and reinstall.

    I tried both the /products/ one and the /zencart/ one .. and they're both messed up. They must have not even looked at the tutorial that told them what files had to be moved or renamed (which I did not understand at all.)

    Thanks so much for your help!

    HUGz! Jules

  8. #8
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    Default Re: Installing a template

    Oh my doG! I give up for tonight.

    I uninstalled both of them ... reinstalled to a directory I named /zencart/ and uploaded the template just as we discussed, and the template doesn't show up ... again.

    My brain is tired ... maybe the server is slow?



    Thanks again! Jules

 

 

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