Do not receive emails from my site

[dddmx3]

I have tried many different methods, PHP, Sendmail, now I'm trying smtp.

I have set the archive feature on and they show up in the E-mail Archive Manager Extension... So why arn't they going to my email?

Here are my settings from my [Admin] > Configuration > Email Options

[dddmx3]

Looks like the smtp worked! I send a email and in about 15 min it comes to my inbox... Why so long?

[kobra]

Why so long?

GoDaddy servers

[dddmx3]

I see. Wow...

['R Candys]

I had a similar problem with php. My site had been working for months then sometime this week it stopped sending emails to me.

I tested new orders, reviews, and contact us. All the same results. No joy.

Anybody got a clue what may be happening? Has anyone else experienced this issue?

All comments appreciated.

[Vger]

Has anyone else experienced this issue?

Everyone hosted by GoDaddy (directly or via a Reseller) who was using PHP or Sendmail as the Email Transport Method in their eCommerce websites.

They changed their system around a week ago to only allow SMTP, without telling anyone of course.

in about 15 min it comes to my inbox... Why so long?

Consider yourself lucky. Up until Saturday their mail queue was taking around 2 days to clear.

Vger

[davidrayandj]

I wasted 2 entire days trying to figure out what 'I' had done wrong.

2 phone calls to Go-Daddy to see if the problem was on their end..(2 calls because I am stubborn and can't take no for an answer most times). Each time they told me everything was ok on their end and that I needed to search the zencart forums for a solution. And so I did. 2 entire days fretting over this.

Then I start reading in the forums how Go-Daddy 'sits' on the emails. Apparently this is so because all of a sudden Day 3's emails started coming through. I never received Day 1 & 2's emails and I am presuming they are all lost in space. (Thankfully they are all tests).

I am getting the emails regularly now but some can take over an hr to get to their intended target. This is not so good when my contact page has a default that says if we don't respond within an hr to resend the email. Guess if I stay with Go-Daddy I am going to have to fix that. (Which I may switch in the future, we will see how it goes.

Good luck everybody...

[Vger]

Then I start reading in the forums how Go-Daddy 'sits' on the emails.

What actually happens is that all emails from websites on a shared server go into a common mail queue. The more sites that are packed onto a server the longer the mail queue becomes.

Using SMTP for all outgoing mail causes major further delays. PHP and Sendmail are much quicker at sending out emails.

Vger

[davidrayandj]

Hm...

But when I change anything in my emails they stop going out/coming in. I don't feel like I have a choice but to keep it set at SMTP.

Any suggestions?

Another server altogether???

[Vger]

I don't feel like I have a choice but to keep it set at SMTP.

Correct - you don't have any choice. I have no idea why they have disallowed PHP and Sendmail, which are quicker by far and also far less resource intensive than SMTP.

Vger