Thread: Help!!!

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  1. #1
    Join Date
    Feb 2010
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    red flag Help!!!

    Hi All,

    My sites are all very slow. takes roughly 25 minutes to send an email through zencart. any ideas??

    My business is at stake, any help is much appreciated.

    Thanks,
    AO

  2. #2
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
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    Default Re: Help!!!

    We would need a link to begin to help you with troubleshooting this

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  3. #3
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  4. #4
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    red flag Re: Help!!!

    I really need help here!!

    my php files are messed up takes 30 min to send email through zencart.

    Thanks,
    AO

  5. #5
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
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    Default Re: Help!!!

    Not to start a fight on there, but firstly the site is in maintenance mode so we cannot help... Secondly... Since it is apparently "your" software, fix it.

    Code:
    <!--bof- site copyright display -->
    <div id="siteinfoLegal" class="legalCopyright">Copyright &copy; 2011 <a href="http://www.villagegourmetdeli.com/index.php?main_page=index" target="_blank">Village Gourmet Deli</a>. Powered by <a href="http://www.advantageonlineordering.com" target="_blank">AdvantageOnlineOrdering,LLC</a></div>
    <!--eof- site copyright display -->
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  6. #6
    Join Date
    Oct 2006
    Location
    Alberta, Canada
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    Default Re: Help!!!

    Site pages loading slowly and eMail being Sent/Received slowly, are two different problems.

    For site pages loading slowly your Hoster might be the best one to contact about that. Or provide more descriptive details of the problem.

    For eMail troubleshooting, send yourself an eMail from one address to another. Both addresses must belong to you and neither use Zen Cart. That will determine if the problem is with Zen Cart. Speaking of which, which Transport Method are you using for Zen Cart?

 

 

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