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  1. #1
    Join Date
    Jun 2010
    Location
    Virginia
    Posts
    20
    Plugin Contributions
    0

    Default Contact Us Errors

    [FONT="Comic Sans MS"]Hi,

    After searching other similar posts, I am unable to resolve my problem.

    Once a customer fills out the contact us information and selects send, they get the following errors:

    Sorry, is your name correct? Our system requires a minimum of 2 characters. Please try again.
    Sorry, my system does not understand your email address. Please try again.
    Did you forget your message? We would like to hear from you. You can type your comments in the text area below.
    [/FONT]

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Contact Us Errors

    What version of ZenCart
    What are your email options settings

    Where can this be seen?

    Post your link like this to avoid Google indexing your site to this forum

    zen-cart dot com

  3. #3
    Join Date
    Jun 2010
    Location
    Virginia
    Posts
    20
    Plugin Contributions
    0

    Default Re: Contact Us Errors

    [FONT="Comic Sans MS"]I am using v1.3.9h
    What do I need to look for in my email options?
    theenchantedcottageshoppe dot com/shop

    Thanks!
    [/FONT]

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Contact Us Errors

    What have you done to set your whole site to https?

    Maybe an htaccess entry or??

    It does not appear that you configured this in your ZenCart configure.php files

  5. #5
    Join Date
    Jun 2010
    Location
    Virginia
    Posts
    20
    Plugin Contributions
    0

    Default Re: Contact Us Errors

    [FONT="Comic Sans MS"]My configure.php shows:

    define('HTTP_SERVER', 'http://www.theenchantedcottageshoppe.com');
    define('HTTPS_SERVER', 'https://www.theenchantedcottageshoppe.com');
    define('HTTP_CATALOG_SERVER', 'http://www.theenchantedcottageshoppe.com');
    define('HTTPS_CATALOG_SERVER', 'https://www.theenchantedcottageshoppe.com');
    [/FONT]

  6. #6
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Contact Us Errors

    I figured that you did not set this in ZenCart

    Have a look though as it redirects to https so this must be set somewhere else

  7. #7
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Contact Us Errors

    how much are you going to charge me
    Maybe some Smithfield Ham. with red-eyed gravy and corn bread....

  8. #8
    Join Date
    Sep 2005
    Location
    Waikato, New Zealand
    Posts
    1,539
    Plugin Contributions
    3

    Default Re: Contact Us Errors

    Quote Originally Posted by kobra View Post
    Maybe some Smithfield Ham. with red-eyed gravy and corn bread....
    No Fair, i'm hungry now

    @op you may want to turn off this page that still shows on your sitemap page

    http://www.theenchantedcottageshoppe...in_page=page_2

    Admin --> configuration --> define pages status
    Webzings Design
    Semi retired from Web Design

  9. #9
    Join Date
    Jan 2011
    Posts
    6
    Plugin Contributions
    0

    Default Re: Contact Us Errors

    Hi,

    May I check with you how do you remove your shop name on the contact us page?? I could not find the code. Been searching for quite sometime.. Would appreciate any help greatly..

    Thanks!

  10. #10
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Contact Us Errors

    Javen,
    A fully different question....
    Please do not hijack anothers thread with an unrelated issue as it makes it difficult and confusing for those looking for the same issue.

    Admin > config > my store

    Or in the code
    A copy for your template of /includes/templates/template_default/templates/tpl_contact_us_default.php

    Code:
    <?php if (CONTACT_US_STORE_NAME_ADDRESS== '1') { ?>
    <address><?php echo nl2br(STORE_NAME_ADDRESS); ?></address>
    <?php } ?>

 

 
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