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  1. #1
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    Default How to re-enter customers into database?

    Hi Everyone, need some assistance.

    I used to run Zen-cart version 3.3.8, until the site was attacked I than had to start fresh so I upgraded to Zen-cart 3.3.9h the latest version. But now I have lost my best sellers box on the front of the website because I lost my purchased customers information and what they brought in the attack. I still have copies of the receipts and want to enter this information back into the system, so that I can get my best seller box back.

    The question is how do i enter the information back, what tables do i need to adjust in the mysql database or is there some other way of doing it?

    Any assistance would be much appreciated.

    Thanks

  2. #2
    Join Date
    Aug 2005
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    Default Re: How to re-enter customers into database

    If you have a database backup if your old shop that is what & how you should have upgraded with

    See tutorial - especially the parts about the database
    https://www.zen-cart.com/tutorials/i...hp?article=108

  3. #3
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    Default Re: How to re-enter customers into database

    Hi Kobra,

    Thanks for the quick reply, when i did the database backup, it did not backup the customer information when I upgraded to the new version, something went wrong with backup in the cpanel.

    So I have lost the customers information but not the content information for the site, may have had something to do with the attack I had on it.

  4. #4
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    Default Re: How to re-enter customers into database

    If you can not generate a proper DB Backup from the old site/install
    https://www.zen-cart.com/tutorials/i...hp?article=103

    Then you are basically SOL

  5. #5
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    Default Re: How to re-enter customers into database

    Thanks Kobra, I am really hoping that I could have updated the table files somewhere and some other files, but from your response this may be difficult to do?

  6. #6
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    Default Re: How to re-enter customers into database?

    Just follow up information, just in-case people are looking for answers like I was.

    It appears to be a very complicated process. I asked around and found a script they think it can be done with: http://www.#########################...-orders-wizard I haven't tried it due to the costs involved. There are also some expert ZenCart programmers that can do it, but usually charge a fee plus $100.

    So by the sounds of it, it is not as simple than changing the tables.

  7. #7
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    Default Re: How to re-enter customers into database?

    www . ##############################.com / import-orders-wizard

    the missing link (remove the spaces) again I am not sure if this software would work or not.

  8. #8
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    Default Re: How to re-enter customers into database?

    ############################## (goes where the x's are deleting it)

  9. #9
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    Default Re: How to re-enter customers into database?

    zencart - manager

  10. #10
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    Default Re: How to re-enter customers into database?

    Dear Zen Cart why is it this name being crossed out? is it no good?

 

 

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