TaxCloud Addon

[SPembleton]

It worked fine for me.

Does anything show up under the Modules/orders total screen? You should see "Discount Coupon" and "Exemption Certificates" listed with aqn entry in the next colomn startting with ot_TaxCloud

You may want to check to ensure that the files truly were loaded. If somehow a file was not properly loaded the first time, and the the file was in read-only mode, it may not have been re-written the second time.

If that doesn't work, I would back up your site, VERY CAREFULLY remove the files that were installed and do a fresh install.

Any other ideas out there?

[SPembleton]

It worked fine for me.

Does anything show up under the Modules/orders total screen? You should see "Discount Coupon" and "Exemption Certificates" listed with aqn entry in the next colomn startting with ot_TaxCloud

You may want to check to ensure that the files truly were loaded. If somehow a file was not properly loaded the first time, and the the file was in read-only mode, it may not have been re-written the second time.

If that doesn't work, I would back up your site, VERY CAREFULLY remove the files that were installed and do a fresh install.

Any other ideas out there?

One other idea. (This one had me baffeled for a while) If you are on a linux server, directory names are case-sensitive. Make sure you didn't use the wrong name for your renamed admin folder by using the wrong case.

[SPembleton]

I am just testing out Tax Cloud. Using a test site for ZC 1.5, I tried the tax exemption option. After adding the info I selected "save" exemption and went to a white screen that just said "valid", and then stopped. When I hit the back button to my cart and refreshed, the tax was still there.

[SPembleton]

I am just testing out Tax Cloud. Using a test site for ZC 1.5, I tried the tax exemption option. After adding the info I selected "save" exemption and went to a white screen that just said "valid", and then stopped. When I hit the back button to my cart and refreshed, the tax was still there.

I think I figured it out - It doesn't work when the site is down for maintenance. Is that the answer? It is working now.

[Pete_srcs]

Using ZenCart 1.5 (installed via FTP and zc_install) with only the USPS shipping option added and installed. I'm trying to use TaxCloud but having a problem where the tax amount is not being added to the total sent for payment (using Authorize.net AIM for payment). For example, an order with subtotal of $10 shows the correct tax amount of $0.72 and correct order total of $10.72 on the checkout payment information screen but the "x_amount" value being sent to the payment server is 10.00.

Any ideas what could be causing this? Thanks!

[Taxcloud]

Hello, we have a fix for this specific issue. If you contact me directly I can email you the file. Thanks.

Using ZenCart 1.5 (installed via FTP and zc_install) with only the USPS shipping option added and installed. I'm trying to use TaxCloud but having a problem where the tax amount is not being added to the total sent for payment (using Authorize.net AIM for payment). For example, an order with subtotal of $10 shows the correct tax amount of $0.72 and correct order total of $10.72 on the checkout payment information screen but the "x_amount" value being sent to the payment server is 10.00.

Any ideas what could be causing this? Thanks!

[Pete_srcs]

Great, thanks! I've sent you a PM with my e-mail.

[valvegal]

I am having the same issue as Pete_srcs, only I am using USA ePay payment module. I am using ZenCart 1.5.4 and TaxCloud - updated 01/10/16 from Github.
Would you possibly be able to help me?