Not recieving e-mails from contact form or order notifications

[Sushigal]

Hi,

we've just had our zen upgraded to the latest version.

We've since had two orders (both international from international e-mail addresses not sure if this is of any relevance?!)

Both both orders we've had the worldpay payment e-mail through to our inbox, but no order notification from zencart.

I've just tested the contact form inputting my personal e-mail address which is a uk e-mail address and surprise surprise no e-mail has been recieved by the business e-mail.

So it appears now that not only are we not recieveing order confirmations but also are not recieving messages sent via the contact us form.

It is definitely a problem with zencart as our e-mail account is recieving e-mails from everyone else.

Our site is thegreatgiftshop.co.uk

If anyone can help us figure out why this is happening we would really appreciate it.

This is an urgent problem as no one can contact us via the contact form and our main phone line is down at the moment anyway so were in a very tricky situation!

[DrByte]

http://www.zen-cart.com/wiki/index.p...Email_Problems
http://www.zen-cart.com/wiki/index.p...Of_Lost_Emails

[Sushigal]

Thanks, sorted. It was a problem with our host, they had moved us to a new server as our previous wasn't running php5 which we needed in order to upgrade to the latest version zencart.

They hadn't set the new server to allow email to function remotely.