Admin Login Issues

[ladyink]

Hopefully a quick question...

We are having issues logging into the admin. Obviously that's been discussed several times. Tried the solution here:

https://www.zen-cart.com/tutorials/index.php?article=2

I can browse the database and see where a new admin has been created- so I know it worked. I still can't login. (I was sure to used the proper capitalized user name). Directly in the database, I changed the temporary admin email address to one where I can actually receive the email and I got nothing. So, based on the fact that the system would change the password to something I don't know when I send that email, I deleted that user and reran the sql statement.

What else am I missing?

Nancy

[kobra]

Do your tables have a prefix?

[ladyink]

Yes and I adjusted for that with the following:

DELETE FROM zen_admin WHERE admin_name = 'Admin';
INSERT INTO zen_admin (admin_name, admin_email, admin_pass, admin_level)
VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1);

[ladyink]

Just thought that I'd throw out there that I've made use of the debug utility- nothing. Fix cache key utility- nothing. Made sure that the cache is writable. Pretty much anything that I've found that might be closely related.

It doesn't seem to matter if I use the proper password or intentionally put the wrong password- the page just refreshes. I get no message about the wrong password or anything like that.

Any ideas are greatly appreciated!!
Nancy

[kobra]

Consider that you might have been hacked and compare your files to a fresh set of your version for any un wanted differences

[ladyink]

I thought of that- one of the first things that I checked for. I can't find a single file that's been edited in over a year- with the exception of product images.

[kobra]

Post your server specs

[ladyink]

Well, I can't explain it but today it's working. Thanks for trying to help~ apparently something that I did yesterday helped.

Nancy