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  1. #1
    Join Date
    May 2010
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    red flag Out of Stock issue

    When a product is out of stock, we want to continue to allow customers to order and their orders become back orders.

    We have set the Store Config/Stock and the individual Catalog/Product settings and its working, but under the Catalog/Product page for the item, there is a field which allows the entry of the anticipated "Date Available". This does not show up on the product page which is out of stock. If I set the "Out of Stock" radio button on that same page, then the product page itself disappears on the the site. This is despite having the following settings under Configuration --> Stock

    Check stock level : False (this seems to do nothing)
    Subtract Stock: true
    Allow Checkout: True
    Mark Product out of stock: No Stock
    Product status in Catalog when out of stock should be set to: 1
    Show Sold out Image: 0 (No)

    During the preview for the product page, the "Date Available" message shows correctly, but not on the actual page.
    I'm using version v1.3.9e
    Last edited by split63; 22 Feb 2011 at 08:45 PM.

  2. #2
    Join Date
    Aug 2005
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    Default Re: Out of Stock issue

    In a stock install following your settings the date available is displayed

  3. #3
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    Default Re: Out of Stock issue

    Quote Originally Posted by kobra View Post
    In a stock install following your settings the date available is displayed
    I do have FEC installed, but I'm not aware that it affects the product pages. Other than FEC, it is the basic stock install.

  4. #4
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    Default Re: Out of Stock issue

    See example HERE

  5. #5
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    Default Re: Out of Stock issue

    Quote Originally Posted by kobra View Post
    See example HERE
    One striking difference between that page and mine, is that I essentially have everything turned off, no review section, no side boxes, no "customers who bought...", No notifications, no Tell a friend etc. I wonder if the Date Available was part of any of those and hence is not showing?

 

 

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