Blank admin login screen

[DrByte]

You might find that it's having problems because you've set file permissions to 777 on one or more files ... ie the configure.php file. Some servers don't allow you to set files to 777, and return a blank screen as a result. Remember, after editing the configure.php files you need to make them read-only again.

ref: https://www.zen-cart.com/tutorials/index.php?article=63

[warren11]

Thanks. I added line to htaccessfile under admin .. same result, login screen is blank.

I've checked all files, everything seems OK .. no debug errors, even put in code to send errors to screen. No errors. I'm at a loss as to what files to look at or change. I can get to store, products and checkout ... just not into admin

I did new install in a subdirectory and everything works fine (i set up new database and copied original to it). All files look the same.

Warren

[Ajeh]

This line in your Admin configure.php is missing a closing paren:

define('HTTP_CATALOG_SERVER', 'http://www.springersyarnnook.com';

That should be:

define('HTTP_CATALOG_SERVER', 'http://www.springersyarnnook.com');

Also, in your catalog configure.php you have these lines:

define('HTTP_SERVER', 'http://www.springersyarnnook.com/');

define('DIR_WS_CATALOG', '');

define('DIR_WS_HTTPS_CATALOG', '');

They should read:

define('HTTP_SERVER', 'http://www.springersyarnnook.com');

define('DIR_WS_CATALOG', '/');

define('DIR_WS_HTTPS_CATALOG', '/');

[warren11]

Thanks, these are now fixed ... still proble is the same

[Ajeh]

If you refresh your FTP in the /cache and sort by date ... are you generating any new debug log files when you try to go to the admin?

[warren11]

Thanks for the note. I tried accessing admin and refreshing the page ... no debug errors logged. It seems like it should. Do I need to restart strict error reporting? It didn't show any errors earlier either.
The login screen doen't want to come up ... or it's blank ... I don't understand.

Warren

[DrByte]

Ask your hosting company to dig into the server's apache errorlogs to tell you what it's saying is the cause of your "500" errors.
I'm guessing, as I pointed out previously, that you've got files set to 777 permissions when your server is configured to disallow that.

[warren11]

Thanks, Dr. Byte ... I'll have themcheck. Everything on the site is 755 ... is that a problem?

[warren11]

An answer. Hostgator.com linux techs fixed another error in one of configure files and everything works. I will post details when I get them. Thanks for your help and I have to heartily thank Hostgator techs.