Free Shipping - Order Total Issue
If this has been asked and answered previously, I apologize. I searched before posting, but couldn't find anything.
We offer Free Shipping on orders over $75.
We have the 'Free Shipping Options' module turned on and set to >$75 based on Order Total.
Under Modules > Order Total:
Order Shipping Cost
This module is installed
true
Sort Order
200
Allow Free Shipping
true
Free Shipping For Orders Over
$75.00
Provide Free Shipping For Orders Made
national
This works great 99% of the time, except when someone within our own state places an order. Then it adds the item cost & sales tax first and if they total $75+, it gives them free shipping.
We just saw this happen today on an order:
Sub-Total: $69.95
Shipping: $0.00
NY TAX 8.375%: $5.86
Total: $75.81
Through trial and error I found this doesn't happen if I change the setting in Modules>Order Total> Shipping under "Allow Free Shipping" to false.
BUT then it only offers the Free Shipping on orders over $75 as an option and the buyers have to manually select it. (Which makes us look kind of stupid/unprofessional in my opinion.)
It wouldn't be so bad if the Free Shipping was shown, but automatically selected, but it isn't. Our standard shipping charge of $7.95 is auto selected.
Now my question....
Is there a way to either get the cart to auto select the lowest shipping cost (aka Free Shipping) or something I can change where it doesn't calculate the free shipping based on the item + sales tax total?
I'll finish that project tomorrow, I've made enough mistakes today!