Postage cost not added

[pensaro1]

Hello. I am using the latest version of Z.C. with no add-ons. Recently I had someone make 2 orders on the same day, multiple items each time. Problem is shipping cost was not added on. I use table rate for up to 20 items. When I test the system using a test account everything seems to work fine. Can anyone suggest what might be wrong or was it just a temporary glitch?

[Ajeh]

What are your settings on the Table Rate table shipping module?

What were the Orders in relation to your Table Rate table settings?

[pensaro1]

Hello and thanks for response. I don't quite follow the question about what were the orders in relation to my settings. There were 2 separate orders on the same day with 6 items each time. The system has worked up 'til now and seems to work when I test it. This is how my table rate is set up;-
Table Rate

Enable Table Method
True

Shipping Table
1:1.80,2:2.10,3:2.40,4:2.70,5:3.00,6,:3.30,7:3.60.8:3.90,9:4.20,10:4.50,11:4.80, 12:5.10,13:5.40,14:5.70,15:6.00,16:6.30,17:6.60,18:6.90,19:7.20,20:7.50;

Table Method
item

Handling Fee
0

Handling Per Order or Per Box
Order

Tax Class
--none--

Tax Basis
Store

Shipping Zone
--none--

Sort Order
1

[Ajeh]

It look like your 6 item setting is incorrect:

1:1.80,2:2.10,3:2.40,4:2.70,5:3.00,6,:3.30,7:3.60.8:3.90,9:4.20,10:4.50,11:4.80, 12:5.10,13:5.40,14:5.70,15:6.00,16:6.30,17:6.60,18:6.90,19:7.20,20:7.50;

That should be:

1:1.80,2:2.10,3:2.40,4:2.70,5:3.00,6:3.30,7:3.60.8:3.90,9:4.20,10:4.50,11:4.80, 12:5.10,13:5.40,14:5.70,15:6.00,16:6.30,17:6.60,18:6.90,19:7.20,20:7.50;

It also looks like your 7 is wrong:

1:1.80,2:2.10,3:2.40,4:2.70,5:3.00,6,:3.30,7:3.60.8:3.90,9:4.20,10:4.50,11:4.80, 12:5.10,13:5.40,14:5.70,15:6.00,16:6.30,17:6.60,18:6.90,19:7.20,20:7.50;

It should be:

1:1.80,2:2.10,3:2.40,4:2.70,5:3.00,6:3.30,7:3.60,8:3.90,9:4.20,10:4.50,11:4.80, 12:5.10,13:5.40,14:5.70,15:6.00,16:6.30,17:6.60,18:6.90,19:7.20,20:7.50;

NOTE: based on your settings, at 21 Items shipping will come up as 0.00 ...

[pensaro1]

It look like your 6 item setting is incorrect:


That should be:


It also looks like your 7 is wrong:


It should be:


NOTE: based on your settings, at 21 Items shipping will come up as 0.00 ...

Hello again. I think you are right. I must confess I didn't test with the exact same quantities. Now you have pointed out the small mistakes they seem obvious. Many thanks.

[amandavz]

Hi...I'm not sure I'm in the right spot to ask this question, BUT I have kind of a strange situation here.

I am setting up Zen Cart for a customer that ships nationally and internationally. We are setting the shipping to be FREE nationally and charge for the international. I did this successfully with the Free Shipper Options (for US) and Table Rates (for International).

My problem is this...there is 1 product that needs to be charged shipping locally. How can I incorporate this. I cannot use the Always Free Shipping option within the product listing on the products that don't require shipping as I need the shipping to show internationally.

I also would like to be able to offer shipping in ounces verses pounds. Any ideas or help would be GREATLY appreciated.

Thanks :)