Hi

I wonder if anyone else has had this, or knows an answer.

I have had a couple of independant customers lately that cannot log in. These were both ongoing customers, so the logins have worked in the recent past.

Both got the message that there is no match for e-mail or password.

Both then tried the forgotten password link, were sent a new password, and still couldn't get in.

I know that the first one certainly did everything right, and was using the latest version on Internet Explorer. Tried a number of times with no success. He then used FireFox, and it worked fine.

I haven't fully discussed with the other person yet - I am trying to get him on the phone to help resolve the issue.

Anyone have a similar issue with IE?

Thanks

Paul