International USPS 5 digit shipping error.

[EZorb]

[FONT=Times New Roman, serif]Zen-cart = 1.3.9h with latest usps.php file and line 193 set at 3 or 2 (makes no difference left at 2). [/FONT]
[FONT=Times New Roman, serif]Windows 7 Pro-64[/FONT]
[FONT=Times New Roman, serif]Tare small to medium is set to 13:.26[/FONT]
[FONT=Times New Roman, serif]Product Weight:[/FONT]
[FONT=Times New Roman, serif]EZorb Capsules = 0.45#/bottle[/FONT]
[FONT=Times New Roman, serif]EZorb Powder = 0.375#/bottle [/FONT]
[FONT=Times New Roman, serif]Marvlix = 0.263#/bottle[/FONT]
[FONT=Times New Roman, serif]Box Weight used:[/FONT]
[FONT=Times New Roman, serif]1ea #4 USPS (7x7x6 inches) box = 0.30#[/FONT]
[FONT=Times New Roman, serif]2ea #4 USPS boxes = 0.60#[/FONT]
[FONT=Times New Roman, serif]1 ea 7x7x18 inches = 0.75#
[/FONT]

[FONT=Times New Roman, serif]Problem – International Shipping get USPS shipping weight 5 digit error message.[/FONT]
[FONT=Times New Roman, serif]I was getting this error when various quantity of EZorb Capsules are entered. [/FONT]
[FONT=Times New Roman, serif]1 bottle = OK[/FONT]
[FONT=Times New Roman, serif]2 bottle = OK[/FONT]
[FONT=Times New Roman, serif]3 bottle = OK[/FONT]
[FONT=Times New Roman, serif]4 bottle = Error[/FONT]
[FONT=Times New Roman, serif]5 bottle = OK[/FONT]
[FONT=Times New Roman, serif]6 bottle = OK[/FONT]
[FONT=Times New Roman, serif]7 bottle = OK[/FONT]
[FONT=Times New Roman, serif]8 bottle = OK[/FONT]
[FONT=Times New Roman, serif]9 bottle = Error [/FONT]
[FONT=Times New Roman, serif]10 bottle = OK[/FONT]
[FONT=Times New Roman, serif]11 bottle = Error[/FONT]
[FONT=Times New Roman, serif]12 bottle = OK[/FONT]


[FONT=Times New Roman, serif]I did not check if I would get errors with the other 2 products with same scenario as above but from what I discovered I would get errors with some quantity.[/FONT]


[FONT=Times New Roman, serif]I attempted to change the weight from 0.45# up to 0.525# which only change the error to appear on a different number of bottles. This did not produce error free from 1 to 12 bottles so change weight back to 0.45#.[/FONT]
[FONT=Times New Roman, serif]Next I started changing the % side of Tare weight and found similar results as above. Increasing or decreasing this % number would produce the error occurring on different number of bottle entered. I set the number back to 13%.[/FONT]
[FONT=Times New Roman, serif]Next I started changing the pound side with similar results.[/FONT]
[FONT=Times New Roman, serif]Next I set the 13% to 0% and found no errors occurred. I varied the pound side from 0.26 pounds to 0.35 pounds with no errors. Then I entered 1% with 0.35 pounds and the errors were produced. Deleted the 1% and no errors occurred. Since most of my orders are 6 or less bottles I found 0.35# works the best without causing excessive weight on number of bottles bumping up to next weight cost. It would be nice if could use %side and pound side to be able to compensate extra tare as number of bottles increase. [/FONT]


[FONT=Times New Roman, serif]Maybe this will help you find what is causing the problem.[/FONT]


[FONT=Times New Roman, serif]Larry[/FONT]

[Ajeh]

The cause of the problem is that USPS does NOT manage the digits the same way on Internation shipping ...

SOME shops need to change the setting for the decimals from 3 to 2, as I already showed you in the usps.php file to work with their shop ...

The reason is based on the way USPS interprets the values sent to it and that they do NOT manage the values the same way for National and International shipping and SOME shops need to change that setting themselves to fix this issue ...

See you other post about this issue ...