Additional image doesn't work

[ermogui1099]

Dear friends,

Please help me out here. I'm following the guideline by adding _01 to base image name.

For example, base image is atmsign.jpg and I uploaded one more image named as atmsign_01.jpg

However, I didn't see any new image coming out.

I saw the configuration saying 3 additional images per row.

Can anyone tell me why?

[kuroi]

Are you using a template that supports additional images? Could we have a link to your site?

[actionjackson57]

Has anyone followed up with any more help for this. I have been trying to get additional images to display as well using the underscore as the manual says but nothing is showing up either. I have also read Ajeh's tutorial on it but found it more complicated than I needed for my purposes, just one additional image for only a few products.

I am using Free Red template. I also tried using the _LRG format for my additional images but that didn't work either. I have ZC Version 1.3.8a. Thank you in advance for any additional help.

[nigelt74]

Has anyone followed up with any more help for this. I have been trying to get additional images to display as well using the underscore as the manual says but nothing is showing up either. I have also read Ajeh's tutorial on it but found it more complicated than I needed for my purposes, just one additional image for only a few products.

I am using Free Red template. I also tried using the _LRG format for my additional images but that didn't work either. I have ZC Version 1.3.8a. Thank you in advance for any additional help.

again a link would help.

what is this set to

Admin->Catalog->Product Types->Product General->Edit Layout->Show Additional Images = ?

[actionjackson57]

again a link would help.

what is this set to

Admin->Catalog->Product Types->Product General->Edit Layout->Show Additional Images = ?

Thank you for your reply.

It is set to 1

URL is www.paperpotamus.com Here is an image I need to add a 2nd image to, showing the inside graphic for this card.
http://www.paperpotamus.com/index.ph...oducts_id=2382

[misty]

http://www.paperpotamus.com/images/AB/5780.jpg
Image above should be in folder /images NOT images/AB
then add additional image required to folder /images,
naming it 5780_01.pg

[actionjackson57]

Thanks for your advice. I moved the images and edited my products to move them to the main directory but there is still no second image showing for them. I first left the second image name as _inside.jpg because that's what the manual says to do if only showing 1 additional image per product. It still didn't work so I changed the names to _01.jpg but still nothing shows except the main image.

Yours are the 3rd set of different instructions I've read for this process but none seem to work for me. Is it just something I am doing or something to do with ZC or what can it be?

Do you know any sites where this feature is actually working and showing a second image properly? Is there a way to have a button on something that a customer to my store can click to see the 2nd image without it showing first and giving away the joke? Thank you for your time so far.

[misty]

I have also read Ajeh's tutorial

Ajeh's instructions work perfectly if followed.....make sure current template you
have allows additional images...switch to classic template
to check if your new images are shown.

[actionjackson57]

Ajeh's instructions work perfectly if followed.....make sure current template you
have allows additional images...switch to classic template
to check if your new images are shown.

Thank you for your advice. I am unsure of how to get the classic template to replace the one I have and then to get my free_red back again safely after checking if the 2nd images are there. Can you advise me please?

Other than the possibility that Free_red doesn't allow 2nd images, do you have any idea why the instructions you gave me didn't produce the 2nd image? I moved the images, renamed them, the settings are correct... unless there are some other settings that also have to be changed. Thanks in advance.

[afo]

It should simply be a matter of selecting the classic template from the pull-down menu in admin>tools>template selection. When you're done, you should be able to select your custom template from the same menu.