Additional image doesn't work

[misty]

http://www.paperpotamus.com/images/AB/5780.jpg
Image above should be in folder /images NOT images/AB
then add additional image required to folder /images,
naming it 5780_01.pg

[actionjackson57]

Thanks for your advice. I moved the images and edited my products to move them to the main directory but there is still no second image showing for them. I first left the second image name as _inside.jpg because that's what the manual says to do if only showing 1 additional image per product. It still didn't work so I changed the names to _01.jpg but still nothing shows except the main image.

Yours are the 3rd set of different instructions I've read for this process but none seem to work for me. Is it just something I am doing or something to do with ZC or what can it be?

Do you know any sites where this feature is actually working and showing a second image properly? Is there a way to have a button on something that a customer to my store can click to see the 2nd image without it showing first and giving away the joke? Thank you for your time so far.

[misty]

I have also read Ajeh's tutorial

Ajeh's instructions work perfectly if followed.....make sure current template you
have allows additional images...switch to classic template
to check if your new images are shown.

[actionjackson57]

Ajeh's instructions work perfectly if followed.....make sure current template you
have allows additional images...switch to classic template
to check if your new images are shown.

Thank you for your advice. I am unsure of how to get the classic template to replace the one I have and then to get my free_red back again safely after checking if the 2nd images are there. Can you advise me please?

Other than the possibility that Free_red doesn't allow 2nd images, do you have any idea why the instructions you gave me didn't produce the 2nd image? I moved the images, renamed them, the settings are correct... unless there are some other settings that also have to be changed. Thanks in advance.

[afo]

It should simply be a matter of selecting the classic template from the pull-down menu in admin>tools>template selection. When you're done, you should be able to select your custom template from the same menu.

[nigelt74]

1) what happens when you try the classic template
2) have you tried replacing the additional_images.php file with the default one from your template?
3)

the images are there theyre just not showing,

http://www.paperpotamus.com/bmz_cach...ge.140x200.jpg

this is the code from your page

<!--bof Additional Product Images -->
 <div id="productAdditionalImages">

    <div class="additionalImages centeredContent back" style="width:50%;">
      <script language="javascript" type="text/javascript"><!--
document.write('<a href="javascript:popupWindow(\'http://www.paperpotamus.com/index.php?main_page=popup_image_additional&amp;pID=2382&amp;pic=0&amp;products_image_large_additional=images/5780_01.jpg\')"><img src="bmz_cache/0/042428b0b02bf2d3215a8561de25fb38.image.140x200.jpg" alt="5780 AB" title=" 5780 AB " width="140" height="200" style="position:relative" onmouseover="showtrail('bmz_cache/3/3bff661ffe5b65e4d3ce21c2c198bbde.image.357x507.jpg','5780 AB',140,200,357,507,this,0,0,140,200);" onmouseout="hidetrail();"  /><br />larger image</a>');
//--></script>
      <noscript><a href="images/5780_01.jpg" target="_blank"><img src="bmz_cache/0/042428b0b02bf2d3215a8561de25fb38.image.140x200.jpg" alt="5780 AB" title=" 5780 AB " width="140" height="200" style="position:relative" onmouseover="showtrail('bmz_cache/3/3bff661ffe5b65e4d3ce21c2c198bbde.image.357x507.jpg','5780 AB',140,200,357,507,this,0,0,140,200);" onmouseout="hidetrail();"  /><br />larger image</a></noscript></div>
    <div class="additionalImages centeredContent back" style="width:50%;">
      <script language="javascript" type="text/javascript"><!--
document.write('<a href="javascript:popupWindow(\'http://www.paperpotamus.com/index.php?main_page=popup_image_additional&amp;pID=2382&amp;pic=1&amp;products_image_large_additional=images/5780_inside.jpg\')"><img src="bmz_cache/8/83c04d8422f995f1d5829d4b55eccc30.image.140x200.jpg" alt="5780 AB" title=" 5780 AB " width="140" height="200" style="position:relative" onmouseover="showtrail('bmz_cache/3/30a72a39d061d2fb4e159ec89ccc9954.image.357x507.jpg','5780 AB',140,200,357,507,this,0,0,140,200);" onmouseout="hidetrail();"  /><br />larger image</a>');
//--></script>
      <noscript><a href="images/5780_inside.jpg" target="_blank"><img src="bmz_cache/8/83c04d8422f995f1d5829d4b55eccc30.image.140x200.jpg" alt="5780 AB" title=" 5780 AB " width="140" height="200" style="position:relative" onmouseover="showtrail('bmz_cache/3/30a72a39d061d2fb4e159ec89ccc9954.image.357x507.jpg','5780 AB',140,200,357,507,this,0,0,140,200);" onmouseout="hidetrail();"  /><br />larger image</a></noscript></div>
<br class="clearBoth" />
 
</div>
<!--eof Additional Product Images --> 

So, iys working, I cant see any css hiding it. but someone else should be able to tell you

[nigelt74]

Ummm, is it just me or are the ending </div> missing in the above code there should be 3 but theres only one?

[actionjackson57]

[quote=nigelt74;1009432]1) what happens when you try the classic template

Thank you for getting back to me. I can see the 2nd images are there when I use the classic template. It appears there must be some problem with the Free_red template and additional images.

Would you have any idea how to correct it so they will show, even with Free_red?

I will check the other issues you asked me about and respond to them as well.
George

[actionjackson57]

2) have you tried replacing the additional_images.php file with the default one from your template?

Using Search, I can find some files among my back ups that have "additional_images.php" files, but I don't know how to tell the default ones from whatever else is there. Is it possible for you to tell me how to identify the correct one to replace, then I can use FTP to check the same place in my live files. Is the idea that I would then replace the file if the live file is different from whatever. Not really sure what I'm looking for and how to tell if it needs replacing. Sorry for my ignorance. I'm grateful for your help.

[actionjackson57]

It should simply be a matter of selecting the classic template from the pull-down menu in admin>tools>template selection. When you're done, you should be able to select your custom template from the same menu.

Thank you, that was easy enough. I can see that the 2nd images are there when I use the classic template so I'm guessing there must be some issue with the Free_red template and additional images.

Is there any chance you have any idea how to correct it so they will show, even with Free_red? I appreciate your time to reply when you have a moment.