111286: Ontario is not a valid state for the specified shipment.

[Green5]

We have installed UPS module for shipping and when we go to Step 1 of the checkout process we are getting this message.

"United Parcel Service (XML)
111286: Ontario is not a valid state for the specified shipment.
If you prefer to use ups as your shipping method, please contact"


When we do a shipping quote, everything works okay. I checked the UPS Module and it is active, green light is on. We are currently using Zencart v1.3.9b

Any help would be great!

Thanks.

[Ajeh]

Not sure if it would apply for you, but around line 261 I customized the code for an obscure issue with:

                if (isset($this->servicesTimeintransit[$type]) && isset($this->servicesTimeintransit[$type]["date"])) {
                    $eta_array = explode("-", $this->servicesTimeintransit[$type]["date"]);
                    $months = array (" ", "January", "February", "March", "April", "May", "June", "July", "August", "September", "October", "November", "December");
                    $eta_arrival_date = $months[(int)$eta_array[1]]." ".$eta_array[2].", ".$eta_array[0];
                    $_type .= ", ETA: ".$eta_arrival_date;
                }

I do not have the original code off hand but you should see where the IF is added ...

[Green5]

Which file would I find that code in?

[Ajeh]

I would look in the shipping module where you are having the problem in:
/includes/modules/shipping/upsxml.php

[mgorenko]

I am having the same problem.

"111286: ONT is not a valid state for the specified shipment."

The above proposal did not help my situation.