Http 500 internal server error

[largesse1]

Kobra,

It was a fresh installation.

[Ajeh]

Do you have this line in your file, that is on the server, for:
/includes/configure.php

define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

[usr50]

I recently installed zen cart 1.39H and experienced the same blank pages you describe. I can offer this. My 'work in progress - I'm migrating databases' store sits on a a shared server so I don't have access to apache root config files. However by adding a index directive to both the admin .htaccess file and adding the same directive to the store .htaccess file solved the problem for me. errors were of 500 internal server error type at the admin and at the store.

add on seperate line

DirectoryIndex index.php

[largesse1]

Thanks Ajeh,

Yes. In my include/configure.php I have:

define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

[Ajeh]

Could you post, from the server, without your password, the file:
/includes/configure.php

[largesse1]

Thanks so much, Ajeh.

I have substituted ##### for identifiers:

<?php
/**
 * @package Configuration Settings circa 1.3.9
 * @copyright Copyright 2003-2010 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * File Built by zc_install on 2010-07-19 11:48:50
 */
// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
define('HTTP_SERVER', 'http://bylargesse.com');
define('HTTPS_SERVER', 'https://bylargesse.com');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'true');

//NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!

// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/phpBB2/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/home/#####/public_html/store');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zen'); // prefix for database table names -- preferred to be left empty
define('DB_SERVER', 'bylargesse.com');
define('DB_SERVER_USERNAME',######_zc1'root');
define('DB_SERVER_PASSWORD', '##########'');
define('DB_DATABASE', '######_zc1'');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// use 'db' for best support, or '' for file-based storage
// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from:  none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory
where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE',
 '/home/#######/public_html/cache');

?>

[Ajeh]

You are using:

define('DIR_FS_CATALOG', '/home/#####/public_html/store');

But I do not believe you are using your Store in the directory:
/store

are you?

If not, that should be:

define('DIR_FS_CATALOG', '/home/#####/public_html/');

[largesse1]

My Thanks to everyone who has posted a suggestion. Unfortunately, even after fixing my syntax issues in the configure.php file, I am still getting a blank page when attempting to connect to my online catalog. Found below is the most recent error from my debug file. As always, any suggestions would be appreciated.

[24-Mar-2011 18:55:49] PHP Warning: require(DIR_WS_TEMPLATEStemplate_default/common/html_header.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/drea2221/public_html/index.php on line 43
[24-Mar-2011 18:55:49] PHP Warning: require(DIR_WS_TEMPLATEStemplate_default/common/html_header.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/drea2221/public_html/index.php on line 43
[24-Mar-2011 18:55:49] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required 'DIR_WS_TEMPLATEStemplate_default/common/html_header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/drea2221/public_html/index.php on line 43