Http 500 internal server error

[largesse1]

Thanks so much, Ajeh.

I have substituted ##### for identifiers:

<?php
/**
 * @package Configuration Settings circa 1.3.9
 * @copyright Copyright 2003-2010 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * File Built by zc_install on 2010-07-19 11:48:50
 */
// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
define('HTTP_SERVER', 'http://bylargesse.com');
define('HTTPS_SERVER', 'https://bylargesse.com');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'true');

//NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!

// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/phpBB2/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/home/#####/public_html/store');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zen'); // prefix for database table names -- preferred to be left empty
define('DB_SERVER', 'bylargesse.com');
define('DB_SERVER_USERNAME',######_zc1'root');
define('DB_SERVER_PASSWORD', '##########'');
define('DB_DATABASE', '######_zc1'');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// use 'db' for best support, or '' for file-based storage
// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from:  none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory
where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE',
 '/home/#######/public_html/cache');

?>

[Ajeh]

You are using:

define('DIR_FS_CATALOG', '/home/#####/public_html/store');

But I do not believe you are using your Store in the directory:
/store

are you?

If not, that should be:

define('DIR_FS_CATALOG', '/home/#####/public_html/');

[largesse1]

Thank, Ajeh.

I removed /store. Still getting a blank page.

[Ajeh]

Check and see what your current (most recent) debug log is in the:
/cache

directory ... be sure to refresh your FTP when looking in there ...

[Website Rob]

I have marked in RED some oddities I noticed.

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zen'); // prefix for database table names -- preferred to be left empty
define('DB_SERVER', 'bylargesse.com');
define('DB_SERVER_USERNAME',######_zc1'root');
define('DB_SERVER_PASSWORD', '##########'');
define('DB_DATABASE', '######_zc1'');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// use 'db' for best support, or '' for file-based storage
// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory
where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE',
'/home/#######/public_html/cache');


Compare to what I think they should be.

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zen_'); // prefix for database table names -- preferred to be left empty
define('DB_SERVER', 'localhost');
define('DB_SERVER_USERNAME', '######_zc1root');
define('DB_SERVER_PASSWORD', '##########');
define('DB_DATABASE', '######_zc1');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// use 'db' for best support, or '' for file-based storage
// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory
where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/#######/public_html/cache');


Although I do not know what type of Server your account is on nor how it is setup for database usage, the above oddities are worth checking out to see if changes are required. Check with your Hoster if not sure.

[largesse1]

Thanks Ajeh,

My most recent debug log is:

[24-Mar-2011 18:55:49] PHP Warning: require(DIR_WS_TEMPLATEStemplate_default/common/html_header.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/drea2221/public_html/index.php on line 43
[24-Mar-2011 18:55:49] PHP Warning: require(DIR_WS_TEMPLATEStemplate_default/common/html_header.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/drea2221/public_html/index.php on line 43
[24-Mar-2011 18:55:49] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required 'DIR_WS_TEMPLATEStemplate_default/common/html_header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/drea2221/public_html/index.php on line 43

[DrByte]

On a technical level, you're seeing DIR_WS_TEMPLATES mentioned in the error messages because the define() statement for that isn't being loaded properly.
And, since it's defined in your /includes/configure.php file, that points to you having problems in that file.

And, as Website Rob has pointed out, you have a number of syntax problems in your /includes/configure.php file. Start by sorting those out.

Also note that your admin side is controlled by a DIFFERENT file: /admin/includes/configure.php. While its contents are *similar* to the /includes/configure.php file, THEY ARE DIFFERENT, and not interchangeable. If you've mixed up the files, then things aren't going to work.

[largesse1]

My Thanks to everyone who has posted a suggestion. Unfortunately, even after fixing my syntax issues in the configure.php file, I am still getting a blank page when attempting to connect to my online catalog. Found below is the most recent error from my debug file. As always, any suggestions would be appreciated.

[24-Mar-2011 18:55:49] PHP Warning: require(DIR_WS_TEMPLATEStemplate_default/common/html_header.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/drea2221/public_html/index.php on line 43
[24-Mar-2011 18:55:49] PHP Warning: require(DIR_WS_TEMPLATEStemplate_default/common/html_header.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/drea2221/public_html/index.php on line 43
[24-Mar-2011 18:55:49] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required 'DIR_WS_TEMPLATEStemplate_default/common/html_header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/drea2221/public_html/index.php on line 43

[Ajeh]

Could you go to your Tools ... Developers Tool Kit ... and in the bottom input box enter:
DIR_WS_TEMPLATES

select Catalog in the dropdown and click search ...

Do you see:

/includes/configure.php

Line #35 : define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

[DrByte]

largesse1,
Your post on March 26 is saying that the "latest" error log is dated March 24. Is that just because you didn't try accessing your site on March 26 at all?